The mechanism of leader-member exchange effect on organizationalcitizenship behavior of knowledge workers

Abstract

Abstract: In the era of knowledge economy, it is important for the leaders of enterprises to enhance the level of organizational citizenship behavior for knowledge workers. Previous studies have revealed the positive effectiveness of Leader-Member eXchange (LMX) on organizational citizenship behavior of the employees, but its mechanism was seldom paid close attention to. The data from the surveys of 396 knowledge workers in China’s high-tech enterprises were analyzed to explore whether attitudes toward job play a mediating role in the effecting process of LMX on organizational citizenship behavior. Results show that LMX has the more significant positive effect on organizational citizenship behavior of knowledge workers than that of general staff. The attitudes toward job partially mediate the relation between LMX and organizational citizenship behavior. Based on the perspective of attitudes toward job, the major innovation point is disclosing the mechanism of the effect of LMX on organizational citizenship behavior for knowledge workers.

Key words: knowledge worker, organizational citizenship behavior, LMX, attitude toward job

CLC Number:

C933

Zeng Chuikai. The mechanism of leader-member exchange effect on organizationalcitizenship behavior of knowledge workers[J]. Science Research Management, 2012, (10): 114-121,137.

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