Case study on business model innovation and evolution of e-commerce platform

Shao Peng, Hu Ping

Science Research Management ›› 2016, Vol. 37 ›› Issue (7) : 81-88.

Science Research Management ›› 2016, Vol. 37 ›› Issue (7) : 81-88.

Case study on business model innovation and evolution of e-commerce platform

  • Shao Peng, Hu Ping
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Abstract

Based on network effect perspective and business model innovation theory, research construct of “Innovation motivation –factors - effect" is built for business model innovation of e-commerce platform in this paper. Seven e-commerce companies are taken as research cases, and suggested the ways of customer identification, customer engagement, customer delivered value and e-commerce ecosystem improvement. Then suggestions on e-commerce model evolution are provided from four stages: technology-driven by the personalized recommendation system, market-driven by the business integrity, value chain driven by the integration of online and offline, and economies of scope driven by the self-organizing ecosystems are the key issues in business model innovation of e-commerce platform during the evolution stages.

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e-commerce / business model / business model innovation / case study

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Shao Peng, Hu Ping. Case study on business model innovation and evolution of e-commerce platform[J]. Science Research Management. 2016, 37(7): 81-88

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