An empirical research on the relationship between service offering, knowledge co-production and service innovation performance in service-embedded manufacturing

Jiang Nan, Zhao Songzheng, Wu Nan

Science Research Management ›› 2016, Vol. 37 ›› Issue (6) : 57-64.

Science Research Management ›› 2016, Vol. 37 ›› Issue (6) : 57-64.

An empirical research on the relationship between service offering, knowledge co-production and service innovation performance in service-embedded manufacturing

  • Jiang Nan, Zhao Songzheng, Wu Nan
Author information +
History +

Abstract

In this paper, the relationship between service offering and service innovation performance is studied by introducing the knowledge co-production variable in the service-embedded manufacturing, and the main contribution of service offering to service innovation performance and the mediating effect of knowledge co-production are analyzed respectively. An empirical study is presented by using factor analysis, correlation analysis and regression method to analyze the sample data collected from 300 service-embedded manufacturing. It can be shown that customer-oriented and product-oriented service offering are beneficial to service innovation performance; service offering is significantly positive correlated with knowledge co-production; while knowledge co-production has significant positive impact on service innovation performance, and plays a significant mediating role in the relationship between service offering and service innovation performance.

Key words

service-embedded manufacturing / service offering / knowledge co-production / service innovation performance

Cite this article

Download Citations
Jiang Nan, Zhao Songzheng, Wu Nan. An empirical research on the relationship between service offering, knowledge co-production and service innovation performance in service-embedded manufacturing[J]. Science Research Management. 2016, 37(6): 57-64

Accesses

Citation

Detail

Sections
Recommended

/