A study on the relationship between dynamic capabilities, crisis management and competitive advantage of an enterprise

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Science Research Management ›› 2015, Vol. 36 ›› Issue (7) : 79-85.

Wang Jianjun, Zan Dongping

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Abstract

In order to explore the approaches to gaining competitive advantages in a dynamic environment, the current study proposed a research model regarding the relationships between dynamic capabilities, crisis management, and competitive advantages. More specifically, we identified four dimensions of dynamic capability-perceptive capability, learning capability, integration capability, and innovation capability-according to the four periods in crisis management. We then used Toyota Motor Corporation as a model to conduct a case study, and the research results show that dynamic capabilities can play an important role during the crisis management process and help the firm regain competitive advantage, thus supporting the proposed model. This study offers a new perspective to research competitive advantage under a dynamic environment. In addition, our study contributes to existing literature by improving the application value of the dynamic capability theory and adding theoretical components to crisis management.

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dynamic capability / crisis management / competitive advantage / case study

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Wang Jianjun, Zan Dongping. A study on the relationship between dynamic capabilities, crisis management and competitive advantage of an enterprise[J]. Science Research Management. 2015, 36(7): 79-85

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