A research on the design of a facilitated group decision-making process for top management team of enterprises

Science Research Management ›› 2015, Vol. 36 ›› Issue (12) : 129-137.

Cheng Xusen, Li Jing, Yin Guopeng

Author information +

History +

Abstract

An effective, efficient and collaborative decision-making process for top management team (TMT) is crucial for the business. Facilitated collaboration research will help solve those issues. This paper has introduced the collaboration engineering theories and methods, and has applied design science research method. This paper has designed a collaboration process for Chinese TMT team. A Chinese IT company has been selected as the subject of an experimental case study. Experiments have been conducted and interviews have been used to collect data and investigate the relationship between different influencing factors. The findings show that the designed process can help TMT members make decisions, improve productivity, build consensus and make prediction. In conclusion, the designed process helps and supports the collaboration and decision-making.

Key words

facilitation / teamwork / top management team / design science research / decision process design

Cite this article

EndNote

Ris (Procite)

Bibtex

Download Citations

Cheng Xusen, Li Jing, Yin Guopeng. A research on the design of a facilitated group decision-making process for top management team of enterprises[J]. Science Research Management. 2015, 36(12): 129-137

References

[1] Menz M. Functional top management team members:A review, synthesis, and research agenda[J]. Journal of Management, 2012, 38:45-80. [2] West CT,Schwenk CR.Top management team strategic consensus, demographic homogeneity and firm performance:A report of resounding nonfindings[J]. Strategic Management Journal,1996, 17(7):571-576. [3] Boeker W. Strategic change:The influence of managerial characteristics and organizational growth[J]. Academy of Management Journal, 1997,40(1):152-170. [4] 张文松.战略和能力的耦合——企业战略能力研究[J].中国软科学, 2005(7):122-127.Zhang Wensong. Combination of strategy and capability——Research on the strategic competence of corporations[J]. China Soft Science, 2005, (7):122-127. [5] 程絮森,刘艳丽.信息化创新型团队协作中的个人信任发展探究[J].科学学研究, 2013, 31(5):721-731.Cheng Xusen, Liu Yanli, Investigating individual trust development in IT mediated creative team collaboration[J]. Studies in Science of Science, 2013, 31(5):721-731. [6] Briggs, R.O., Vreede, G.J., Nunamaker, J. Collaboration engineering with thinkLets to pursue sustained success with group support systems[J]. Journal of Management Information Systems, 2003, 19(4):31-63. [7] Briggs, R.O., Vreede, G.J. DE, Nunamaker, J.F. and Tobey, D. ThinkLets:Achieving predictable, repeatable patterns of group interaction with group support systems (GSS)[C]. Proceedings of the 34th Hawaii International Conference on System Sciences. Los Alamitos, IEEE Computer Society Press, 2001. [8] Kolfschoten, G.L., Vreede, G.J. DE.. A design approach for collaboration processes:A multimethod design science study in collaboration engineering[J]. Journal of Management Information Systems, 2009, 26(1):225-256. [9] Griffith, T.L, Fuller, M.A, Northcraft, G.B. Facilitator influence in group support systems:Intended and unintended effects[J]. Information Systems Research, 1998, 9(1):20-36. [10] Bragge J, Merisalo-Rantanen H, Nurmi A, Tanner, L. A repeatable e-collaboration process based on thinklets for multi-organization strategy development[J]. Group Decision and Negotiation, 2007, 16(4):363-379. [11] Zhao L, Nunamaker J, Briggs R.O. Intelligent workflow techniques for distributed group facilitation[C]. Proceedings of the 35th Hawaii International Conference on System Sciences, 2002. [12] 胡继旋.在教学方法中普及应用建导技术是释放学生创造力与合作力的关键[J].复旦教育论坛,2007, 5(2):27-30.Hu Jixuan. Applying facilitation skills in teaching process is the key to facilitate creativity and cooperating capacity[J]. Fudan Education Forum, 2007, 5(2):27-30. [13] 程絮森,李钊,李静.高校研究生创新教学中的建导式协作设计研究[J].电化教育研究,2013,34(6):92-97. Chen Xusen, Li Zhao, Li Jing. A collaboration process design of computer supported facilitated collaboration in creative postgraduate teaching[J]. E-education Research, 2013, 34(6):92-97. [14] 陈璐,杨百寅,井润田,刘璞.高层管理团队内部社会资本、团队冲突和决策效果的关系——研究综述与理论分析框架[J].南开管理评论, 2009,12(6):42-50.Chen Lu, Yang Baiyin, Jing Runtian, Liu Pu. TMT internal social capital, conflict and decision effects:A literature review and theoretic framework[J]. Nankai Business Review, 2009, 12(6):42-50. [15] Nunamaker, J., Chen, M. and Purdin, T..System development in information systems research[J].Journal of Management Information Systems, 1991, 7(3):89-106. [16] Peffer, K., Tuunanen, T., Rothenberge, M. and Chatterjee, S..A design science research methodology for information research[J]. Journal of Management Information Systems, 2008, 24(3):45-78. [17] Hevner, A.R., March, S.T. and Park, J. Design research in information systems research[J]. MIS Quarterly, 2004, 28(1):175-105. [18] Iivari, J. Distinguishing and contrasting two strategies for design science research[J]. European Journal of Information Systems, 2015, 24(1):107-115. [19] Cross, N. Editorial:Forty years of design research[J]. Design Studies, 2007, 28(1):1-4. [20] Offermann, P., Levina, O., Schönherr, M. and Bub, U. Outline of a design science research process[C]. Proceedings of the 4th International Conference on Design Science Research in Information Systems and Technology, Philadelphia. ACM, 2009. [21] Chau, M., & Xu, J. Businessintelligence in blogs:Understanding consumer interactions and communities[J]. MIS Quarterly, 2012, 36(4):1189-1216.