Usage intention of staff is regarded as the key factor to the successful implementation of Enterprise Resources Planning (ERP). Based on the Technology Acceptance Model in the information system area, a research frame model for ERP system implementation is developed. Four external variables, including leader’s support, ERP training, shared interest, and appointment of technical workers, are used for the empirical research. The results show that shared interest and appointment of technical workers can significantly affect perceived usefulness and perceived ease of use for the ERP system. Therefore, enhancing staff’s shared interest and the appointing technical workers are beneficial to the effective implementation of ERP systems.
Key words
ERP /
technology acceptance model /
theory of rational behavior
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