Customer interaction, market knowledge capacity, and degreeof successful commercialization——The empirical research based on the digital industries in Chinese Taiwan region

Chen Xiaohong, Cai Zhizhang

Science Research Management ›› 2007, Vol. 28 ›› Issue (5) : 94-101.

PDF(1047 KB)
PDF(1047 KB)
Science Research Management ›› 2007, Vol. 28 ›› Issue (5) : 94-101.

Customer interaction, market knowledge capacity, and degreeof successful commercialization——The empirical research based on the digital industries in Chinese Taiwan region

  • Chen Xiaohong, Cai Zhizhang
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Abstract

In order to find out the right products which consumers need at the stage of new products development, enterprises should provided require information to the organizations and departments early in the process and let them know to decrease the failure rate after new product starts a development. Through the issuance of questionnaires, a regression model is made; the interaction of customer and the capacity of market knowledge impact on the successful commercialization are analyzed. The study found that at the process of product development phase the higher degree of cooperation and interaction with customers, the more positive impact on the successful commercialization, and the capacity of market knowledge demonstrates the same impact.

Key words

customer interaction / capacity of market knowledge / degree of successful commercialization / stage of products development

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Chen Xiaohong, Cai Zhizhang. Customer interaction, market knowledge capacity, and degreeof successful commercialization——The empirical research based on the digital industries in Chinese Taiwan region[J]. Science Research Management. 2007, 28(5): 94-101
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