User acceptance and use of information technology：From the perspective of technological characteristics

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Science Research Management ›› 2014, Vol. 35 ›› Issue (9) : 1-8.

Sun Yuan¹, Zhu Yali²

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Abstract

This study explores the information technology artifact from technological characteristics perspective, and develops a mechanism model regarding the impact of influential technological characteristics on user acceptance and use of information technology. The model is examined by PLS structural equation modeling method, using a database comprised of 367 users collected from a questionnaire survey. The results indicate that perceived usefulness is significantly influenced by flexibility, reliability, accuracy and completeness, and perceived ease of use is significantly influenced by accessibility and format. Besides, the impact of flexibility and completeness on perceived usefulness is stronger as user's experience increases. This study contributes to the understanding of the user acceptance and use of information technology artifact and provides references and suggestions for information technology designers, implementers and managers in their grasp of the information technology.

Key words

information technology artifact / technological characteristics / acceptance and use / individual user

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Sun Yuan, Zhu Yali. User acceptance and use of information technology：From the perspective of technological characteristics[J]. Science Research Management. 2014, 35(9): 1-8

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