科研管理

科研管理 ›› 2025, Vol. 46 ›› Issue (10): 125-133.DOI: 10.19571/j.cnki.1000-2995.2025.10.013

• 论文 • 上一篇    下一篇

企业数字化转型下的组织韧性构建研究

刘锡禄1，陈志军1，王琳2   

  1. 1.山东大学管理学院，山东 济南250100；
    2.山东大学国际创新转化学院，山东 青岛266237
  • 收稿日期:2024-01-16 修回日期:2024-12-13 接受日期:2024-12-17 出版日期:2025-10-20 发布日期:2025-10-14
  • 通讯作者: 王琳
  • 基金资助:
    国家社会科学基金一般项目：“数智化赋能传统制造企业价值共创路径实现研究”（24BGL020）。

Research on the construction of organizational resilience under digital transformation of enterprises

Liu Xilu1, Chen Zhijun1, Wang Lin2   

  1. 1. School of Management, Shandong University, Jinan 250100, Shandong, China; 
    2.School of Innovation and Entrepreneurship, Shandong University, Qingdao 266237, Shandong, China
  • Received:2024-01-16 Revised:2024-12-13 Accepted:2024-12-17 Online:2025-10-20 Published:2025-10-14

摘要：    组织韧性构建愈加成为企业在数字经济时代应对复杂环境并实现可持续发展的有效途径。然而，现有研究对企业数字化转型实践中的组织韧性构建机制缺乏探索。本文以圣泉数字化实践为基础进行探索式单案例研究，基于交互记忆系统视角，从知识动态交互行为着手解构其组织韧性构建的过程机制，并提炼构建机制背后的逻辑。研究发现：数字化转型下的组织韧性是应对动荡环境的一种特殊动态能力，是基于交互记忆系统的知识动态交互过程；企业主要通过大数据分析、连接、响应的知识动态交互过程机制构建组织韧性；创生逻辑是数字化转型下组织韧性构建机制的核心逻辑。本文创新性地将交互记忆系统视角引入组织韧性构建研究，研究结论为数字化转型下企业的组织韧性认知和构建提供借鉴。

关键词: 组织韧性, 交互记忆系统, 知识动态交互, 创生逻辑, 数字化转型

Abstract:    Building organizational resilience has increasingly become an effective way for firms to cope with complex environments and achieve sustainable development in the era of digital economy. However, existing research lacks exploration of the organizational resilience building mechanism in digital transformation of enterprises. This paper conducted an exploratory single case study based on the digital transformation of Shengquan Company, and deconstructed the mechanism of organizational resilience building from the perspective of interactive memory system based on knowledge dynamic interaction behavior, and refined the logic behind the construction mechanism. The results showed that: (1) Organizational resilience under digital transformation is a special dynamic capability to cope with turbulent environments, and it is a dynamic interaction process of knowledge based on the transactive memory system; (2) Firms mainly build organizational resilience through the knowledge dynamic interaction process mechanism based on the transactive memory system of big data analysis, connection, and response; and (3) The creation logic is the core logic of the organizational resilience building mechanism under digital transformation. This paper has innovatively integrated the perspective of interactive memory system into the research of organizational resilience construction and the research conclusion will provide a reference for the cognitive and construction of organizational resilience of firms under digital transformation.

Key words: organizational resilience, transactive memory system, knowledge dynamic interaction, creation logic, digital transformation