Science Research Management ›› 2017, Vol. 38 ›› Issue (1): 144-152.

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Is Silence Gold?—Research on Mechanism of how Organizational Silence affects Employees’Negative Behavior

Wang Ying, Liu Shasha   

  1. School of Government, Beijing Normal University, Beijing 100875, Beijing, China
  • Received:2016-03-21 Revised:2016-10-18 Online:2017-01-20 Published:2017-01-20

Abstract: Organizational silence refers to situations where employees withhold information that might be useful to the organization whether intentionally or unintentionally. Existing researches of organizational silence mostly focused on its concept, measurement and its antecedents. However,the consequences and the mechanism that set the consequences in motion is rarely explored. In order to investigate the effects of organizational silence on burnout and turnover intentions, along with the mediating role of self-efficacy and job engagement, 619 employees were selected as sample. The result shows that organizational silence is negative related to both burnout and turnover intentions; self-efficacy and job engagement mediates the effects of organizational silence on burnout and turnover intentions.

Key words: organizational silence, self-efficacy, work engagement, job burnout, turnover intention