The factors affecting key stakeholders' knowledge sharing behavior in the complex product development

Abstract

Abstract: Six factors that affect key stakeholders' knowledge sharing behavior in the complex product development, are analyzed; they are project strategy factor, stakeholders' characteristics, organization factor, technology factor, knowledge characteristics, and internal enable factor. Then, by using empirical study methods, survey objects which are the key stakeholders in the complex product development process are selected, confirmatory factor analysis for collecting data is conducted by applying software of SPSS 18.0 and Amos 7.0. And the relationship of each factors between key stakeholders' knowledge sharing behavior and among each factors are explored, the interaction degree are quantitatively studied. Finally, the conclusions are obtained as follows: project strategy factor, stakeholders' characteristics, organization factor, technology factor, and internal enable factor all have a significant positive effect on key stakeholders' knowledge sharing behavior in the complex product development, and knowledge characteristics have a significant negative effect on key stakeholders' knowledge sharing behavior in the complex product development.

Key words: complex product development, key stakeholder, knowledge sharing behavior

CLC Number:

F270

Wang Juanru, Yang Jin. The factors affecting key stakeholders' knowledge sharing behavior in the complex product development[J]. Science Research Management, 2012, 33(12): 30-39,58.

References

[1] Bock, G.W., Zmud, R.W., Kim, Y.G., Lee, J.N. Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate [J]. MIS Quarterly, 2005, 29(1): 87-111.
[2] Frank Reid. Creating a knowledge-sharing culture among diverse business units [J]. Employment Relations Today, 2003, 30(3): 43-49.
[3] Anderw.C. Inkpen, Eric.W.K. Tsang. Social capital networks and knowledge transfer [J]. Academy of Management Review, 2005, 30(1): 146-165.
[4] Lin, H. Lee, G. Perceptions of senior managers toward knowledge-sharing behavior [J]. Management Decision, 2004, 42(1/2): 108-25.
[5] Meng-Hsiang Hsu, Teresa L JU, Chia-Hui Yen, Chun-Ming Chang. Knowledge sharing in virtual communities: The relationship between trust, self-efficacy and outcome expectations [J]. International Journal of human-computer studies, 2007, 65: 153-169.
[6] Min-Shi Liu, Nien-Chi Liu. Sources of Knowledge Acquisition and Patterns of Knowledge Sharing Behaviors- An Empirical Study of Taiwanese High-Tech Firms [J]. International Journal of Information Management, 2008, 28(5): 423-432.
[7] 杨艳. 虚拟社区中的知识交流和共享行为研究. 浙江大学硕士学位论文, 2005.
[8] 谢荷锋, 肖东生. 人际关系对组织内部知识共享行为的影响研究[J]. 预测, 2007, 26(1): 21-26.
[9] 路琳. 人际关系对组织内部知识共享行为的影响研究[J]. 科学学与科学技术管理, 2006, 27(4): 116-121.
[10] 单汨源, 黄婧, 彭丹旎. 基于TPB理论的项目成员知识共享行为研究[J]. 科技管理研究, 2009(7): 443-444.
[11] 罗婷, 何会涛, 彭纪生. 认知、情感信任对不同知识共享行为的影响研究[J], 科技管理研究, 2009(12):381-383.
[12] 朱少英, 齐二石. 组织学习中群体间知识共享行为影响因素分析[J]. 管理学报, 2009, 6(4): 478-481.
[13] Brain, M.E. The Influence of Organizational Culture on Obtaining and Sharing Knowledge , Honours Thesis, School of Information Systems, Deakin University, Australia, 2004.
[14] Heighes, T. Quantitative indicators for complex product systems and their value to the UK economy , Paper prepared for the 7th International Forum on Technology Management, Kyoto, Japan, 1997, November, 3-7.
[15] Paoli M, Prencipe A. The role of knowledge bases in complex product systems: Some empirical evidence from the aero engine industry [J]..Journal of Management and Governance, 1999, 3: 137-160.
[16] Jimmy C. Huang, Sue Newell. Knowledge integration processes and dynamics within the context of cross-functional projects [J]. International Journal of Project Management, 2003, 21: 167 176.
[17] Smith, Preston G. Reinertsen, Donald G. Developing Products in Half the Time [M], 2nd Edition, John Wiley and Sons, New York, 1998.
[18] N.Q.Ye. The Exploration of Individual Accepted Degree to Virtual Community From Perspective of Group Dynamic , Taipei: National Taipei University of Technology, 2002.
[19] Vallerand, R. J. Intrinsic and extrinsic motivation in sport and physical activity: A review and a look at the future [M]. In G. Tenenbaum, & E. Eklund (Eds.), Handbook of sport psychology. New York: John Wiley, 2007.
[20] Hendriks, C.M. Institutions of Deliberative Democratic Processes and Interest Groups: Roles, Tensions and Incentives [J]. Australian Journal of Public Administration, 2002, 61(1): 64-75.
[21] Van den Hooff, B., Elving, W.J.L., Meeuwsen, J.M. Dumoulin, C.M. Knowledge Sharing in Knowledge Communities. Communities and Technologies [M]. M. H. Huysman, Wulf, and E. Wenger, Kluwer Academic Publishers, Deventer, 2003.
[22] Baldwin, T.T., Ford, K.J. Transfer of training: A review and directions for future research [J]. Personnel Psychology, 1998, 41, 63-105.
[23] Hidding, G. Shireen, M. C. Anatomy of a Learning Organization: Turning Knowledge into Capital at Andersen Consulting [J]. Knowledge and Process Management, 1998, 5(1): 3-13.
[24] Stauffer, D. Why people hoard knowledge [J]. Across the Board, 1999, 36(8): 16-21.
[25] Davenport, T.H., DeLong, D.W., Beers, M.C. Successful knowledge management projects [J]. Sloan Management Review, 1998, 39 (2), 43-57.
[26] Margit Osterloh, Bruno S. Frey. Motivation, Knowledge Transfer, and Organizational Forms [J]. Organization Science, 2000, 11(5): 538-550.
[27] 朱文祯, 陈哲贤. 探讨虚拟社群之知识分享行为: 以在线游戏社群为例[J]. 电子商务研究, 2007, 5(1): 55-8.
[28] Ryan, R. M., Deci, E. L. Self-determination Theory and the Facilitation of Intrinsic Motivation [J]. Social Development and Well-being. American Psychologist, 2000, 55(1): 68-78.
[29] Leonard Barton, D. Core capability and core rigidities: A paradox in managing new product development [J]. Strategic Management Journey, 1992, 13(5): 111-125.
[30] James C. Anderson, James A. Narus. A Model of Distributor Firm and Manufacturer Firm Working Partnerships [J]. The Journal of Marketing, 1990, 54(1): 42-58.
[31] Hansen H.L, Rush H. Hotspots in complex product system: emerging issue in innovation management [J]. Technovation, 1998, 18(8-9):555-561.
[32] Winter, Sidney G. Szulanski, Gabriel. Replication as strategy [J]. Organization Science, 2001, 12(6): 730-743.
[33] Argote L, Ingram P. Knowledge Transfer: A Basis for Competitive Advantage in Firms [J]. Organizational Behavior and Huaman Decision Processes, 2000, 82(1):150-169.
[34] Jeffrey L.Cummings, Bing-Sheng Teng. Transferring R&D knowledge: the key factors affecting knowledge transfer success [J]. Journal of Engineering and Technology Management, 2003, 20(1-2): 39-68.
[35] Andrews, K.M. B.L. Delahaye. Influences on Knowledge Processes in Organizational Learning: The Psychosocial Filter [J]. Journal of Management Studies, 2000, 37(6): 797-810.
[36] Ring, P.S. Van de Ven, A.H. Developmental processes of cooperative interorganizational relationships [J]. Academy of Management Review, 1994, 19(1): 90-118.
[37] Deborah G. Ancona, David F. Caldwell. Bridging the Boundary: External Activity and Performance in Organizational Teams [J]. Administrative Science Quarterly, 1992, 37(4): 634-665.
[38] O'Reilly, C.A., Caldwell, D.F., Barnett, W.P. Work group demography, social integration, and turnover [J]. Administrative Science Quarterly, 1989, 34: 21-37.
[39] M C Jones, M Cline, S Ryan. Exploring knowledge sharing in ERP implementation: an organizational culture framework [J]. Decision Support Systems, 2006, 41(2): 411-434.