Science Research Management ›› 2025, Vol. 46 ›› Issue (10): 125-133.DOI: 10.19571/j.cnki.1000-2995.2025.10.013

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Research on the construction of organizational resilience under digital transformation of enterprises

Liu Xilu1, Chen Zhijun1, Wang Lin2   

  1. 1. School of Management, Shandong University, Jinan 250100, Shandong, China; 
    2.School of Innovation and Entrepreneurship, Shandong University, Qingdao 266237, Shandong, China
  • Received:2024-01-16 Revised:2024-12-13 Accepted:2024-12-17 Online:2025-10-20 Published:2025-10-14

Abstract:    Building organizational resilience has increasingly become an effective way for firms to cope with complex environments and achieve sustainable development in the era of digital economy. However, existing research lacks exploration of the organizational resilience building mechanism in digital transformation of enterprises. This paper conducted an exploratory single case study based on the digital transformation of Shengquan Company, and deconstructed the mechanism of organizational resilience building from the perspective of interactive memory system based on knowledge dynamic interaction behavior, and refined the logic behind the construction mechanism. The results showed that: (1) Organizational resilience under digital transformation is a special dynamic capability to cope with turbulent environments, and it is a dynamic interaction process of knowledge based on the transactive memory system; (2) Firms mainly build organizational resilience through the knowledge dynamic interaction process mechanism based on the transactive memory system of big data analysis, connection, and response; and (3) The creation logic is the core logic of the organizational resilience building mechanism under digital transformation. This paper has innovatively integrated the perspective of interactive memory system into the research of organizational resilience construction and the research conclusion will provide a reference for the cognitive and construction of organizational resilience of firms under digital transformation.

Key words: organizational resilience, transactive memory system, knowledge dynamic interaction, creation logic, digital transformation