Science Research Management ›› 2015, Vol. 36 ›› Issue (2): 79-87.

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The classification system and governance structure of Britain service innovation policy and its enlightenment to China

Zhang Wei, Zhao Juan   

  1. Management School, Hangzhou Dianzi University, Hangzhou 310018, Zhejiang, China
  • Received:2014-10-31 Revised:2014-12-15 Online:2015-02-25 Published:2015-02-14

Abstract: This paper employs structured case analysis method to do detailed description of Britain' service innovation policy categorization model, governance structure and policy characteristics, in order to provide some useful references to the establishment of China' service innovation policy. This study points out that Britain' service innovation policy is mainly divided into two types—supply oriented and demand oriented service innovation policy. Britain' service innovation policy formed multi-participation shared governance model. This model has clear top-down decision-making mechanism chain and lateral collaborative decision-making and policy implementation among different departments of the same hierarchy. Besides, the consequence of policy governance model depends on the bottom-up feedback mechanism. Based on service innovation policy evaluation list and policy comparison model, we point out that three deficiencies exist on our service innovation policy systems: the lack of unified governance structure of service innovation; excessive proportion of supply oriented service innovation policy, and the significant lack of demand oriented service innovation policy; the deviation of service innovation policy positioning. According to above analysis, we finally put forward a series of policy suggestions to complete service innovation governance structure, strengthen demand oriented service innovation policy, and define service innovation policy orientation.

Key words: service innovation policy, classification system, governance structure, experience enlightenment

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