科研管理

科研管理 ›› 2023, Vol. 44 ›› Issue (8): 47-56.

• 论文 • 上一篇    下一篇

先进制造企业服务创新转型演进逻辑及驱动机制研究——基于企业资源与能力视角

李庆雪1,2,綦天熠1,王莉静1,刘德佳1   

  1. 1.哈尔滨理工大学经济与管理学院，黑龙江 哈尔滨150040；
    2.哈尔滨工程大学经济管理学院，黑龙江 哈尔滨150001

  • 收稿日期:2023-04-27 修回日期:2023-06-19 出版日期:2023-08-20 发布日期:2023-08-09
  • 通讯作者: 刘德佳
  • 基金资助:
    国家自然科学基金面上项目：“基于服务化的中国先进制造业GVC升级机理、模式及实现路径研究”(72074062，2021.01.01—2024.12.31)；国家自然科学基金青年项目：“基于商业生态系统的制造业企业服务化价值共创研究”(72004044，2021.01.01—2023.12.31)；国家社会科学基金青年项目：“数字经济时代中国全要素生产率增长的实现路径与政策体系研究”(21CJY025，2021.07.01—2024.06.30)。

Research on the evolutionary logic and driving mechanism of the service innovation and transformation of advanced manufacturers: A study from the perspective of the resources and capacities of enterprises

Li Qingxue1,2, Qi Tianyi1, Wang Lijing1, Liu Dejia1   

  1. 1. School of Economics and Management, Harbin University of Science and Technology, Harbin 150040, Heilongjiang, China;
    2. School of Economics and Management, Harbin Engineering University, Harbin 150001, Heilongjiang, China
  • Received:2023-04-27 Revised:2023-06-19 Online:2023-08-20 Published:2023-08-09

摘要： 先进制造业是国际产业竞争的主体，对经济发展起战略支撑作用。服务创新作为先进制造业转型升级新业态，也是塑造先进制造业竞争优势的新引擎，而先进制造企业服务创新转型演进的相关理论研究，成为学术界亟待突破的重要难题。因此，本文基于企业资源与能力视角，运用多案例研究方法，厘清先进制造企业服务创新转型演进逻辑及驱动机制。研究发现：第一，先进制造企业服务创新转型经历“传统制造服务创新阶段-全生命周期管理服务创新阶段-智能制造服务数字化创新阶段”演化，并遵循“资源与能力提升-内外要素驱动-转型阶段演进”的服务创新转型演进逻辑；第二，服务创新转型需要依次进行资源的“利用开发-整合配置-智能优化”、提升“服务认知-服务响应-服务数字化”能力；第三，先进制造企业各阶段在满足资源与能力提升的条件下，分别受到服务价值及动态竞争环境、服务生态发展及服务效益、服务集成创新及服务反馈机制等内外要素共同驱动作用下，促进服务创新转型演进与升级。研究旨在丰富服务创新转型的相关研究，并为先进制造业服务创新战略演进提供理论指导。

关键词: 服务创新, 演进逻辑, 驱动机制, 企业资源, 企业能力

Abstract:    As a new mode of transformation and upgrading of advanced manufacturing industry, service innovation is a new engine for shaping the competitive advantage of advanced manufacturing industry, and the theoretical research related to the evolution of service innovation and transformation of advanced manufacturers has become an important challenge for academia to break through. From the perspective of enterprise resources and capabilities, this paper used the multi-case study method to clarify the logic and driving mechanism of service innovation and transformation of advanced manufacturers based on the analysis of theoretical coding. The research found that: First, the service innovation and transformation of advanced manufacturers goes through the evolution of "traditional manufacturing service innovation stage-whole life cycle management service innovation stage-intelligent manufacturing service digital innovation stage", and follows the evolutionary logic of "resource and capability enhancement-internal and external factors driving-transformation stage evolution". Second, each stage of the service innovation and transformation needs to meet the requirements for the resources of "utilization development-integration configuration-intelligent optimization" and for the capacities of "service cognition-service response-dynamic service innovation". Third, advanced manufacturers are driven by internal and external factors such as service value and dynamic competitive environment, service ecological development and service benefits, service integration innovation needs and service feedback mechanism to promote the evolution and upgrading of service innovation transformation. The study will enrich the research related to the service innovation and transformation and provide theoretical guidance for the evolution of service innovation strategies of the advanced manufacturing industry.

Key words: service innovation, evolutionary logic, driving mechanism, enterprise resource, enterprise capacity