基于风险控制的ERP项目风险分担模型研究

科研管理 ›› 2011, Vol. 32 ›› Issue (11): 91-99.

基于风险控制的ERP项目风险分担模型研究

朱宗乾, 李艳霞, 张美

西安理工大学经济与管理学院,陕西西安 710054

收稿日期:2010-02-05 修回日期:2011-01-14 出版日期:2011-11-27 发布日期:2011-11-22
作者简介:朱宗乾(1962－),男(汉),陕西宝鸡人,西安理工大学经济与管理学院教授,硕士,研究方向:企业信息化与ERP实施。
李艳霞(1983－),女(汉),甘肃甘谷人,西安理工大学经济与管理学院硕士研究生,研究方向:企业信息化与ERP实施。
张美(1985－),女(汉),陕西咸阳人,西安理工大学经济与管理学院硕士研究生,研究方向:企业信息化与ERP实施。
基金资助:
国家自然科学基金项目资助(70972052);陕西省自然科学基金项目资助(2009JM9005);陕西省教育厅科学计划研究项目(09JK159)。

Risk-sharing model in ERP project based on risk control

Zhu Zongqian, Li Yanxia, Zhang Mei

School of Economics and Management, Xi'an University of Technology, Xi'an 710054, China

Received:2010-02-05 Revised:2011-01-14 Online:2011-11-27 Published:2011-11-22

摘要/Abstract

摘要： 量化并落实ERP项目实施中各合作方的风险分担责任是有效控制风险的重要手段。论文从风险控制的视角出发,针对ERP项目实施中存在的各类风险,通过采用相关文献统计分析,结合ERP实施企业相关人员现场访谈等方法,建立了ERP项目风险分担指标体系。在对四种主要风险分担方法比较的基础上,选用模糊层次分析法构建了ERP项目风险分担模型,依据ERP项目实施中风险分担指标获取特点,将三角模糊数引入到模型的求解过程中。研究成果为有效控制ERP项目实施风险提供了理论依据。

关键词: ERP, 风险控制, 风险分担模型, 模糊层次分析法

Abstract: It is effective to control risks in the implementation of Enterprise Resource Planning(ERP) project through quantifying and practicing the responsibility on each risk-sharing party. From the perspective of risk control, a risk-sharing index system for ERP project with a focus on various risks in ERP,which involved the statistical analysis of relevant literature and the interviews for ERP practitioners, is created. Further,with a comparison of four main risk-sharing approaches, a risk-sharing model for ERP project is established based on Fuzzy Analytic Hierarchy Process(FAHP). And catering to the features of data acquisition for the given risk-sharing index system, triangular fuzzy numbers are introduced in the computing process. Thus, the risk-sharing model in ERP project provides the theoretical basis for the effective risk-control in ERP research and implementation.

Key words: ERP, risk control, risk sharing model, FAHP

中图分类号:

C931.6

朱宗乾, 李艳霞, 张美. 基于风险控制的ERP项目风险分担模型研究[J]. 科研管理, 2011, 32(11): 91-99.

Zhu Zongqian, Li Yanxia, Zhang Mei. Risk-sharing model in ERP project based on risk control[J]. Science Research Management, 2011, 32(11): 91-99.

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