量化并落实ERP项目实施中各合作方的风险分担责任是有效控制风险的重要手段。论文从风险控制的视角出发,针对ERP项目实施中存在的各类风险,通过采用相关文献统计分析,结合ERP实施企业相关人员现场访谈等方法,建立了ERP项目风险分担指标体系。在对四种主要风险分担方法比较的基础上,选用模糊层次分析法构建了ERP项目风险分担模型,依据ERP项目实施中风险分担指标获取特点,将三角模糊数引入到模型的求解过程中。研究成果为有效控制ERP项目实施风险提供了理论依据。
Abstract
It is effective to control risks in the implementation of Enterprise Resource Planning(ERP) project through quantifying and practicing the responsibility on each risk-sharing party. From the perspective of risk control, a risk-sharing index system for ERP project with a focus on various risks in ERP,which involved the statistical analysis of relevant literature and the interviews for ERP practitioners, is created. Further,with a comparison of four main risk-sharing approaches, a risk-sharing model for ERP project is established based on Fuzzy Analytic Hierarchy Process(FAHP). And catering to the features of data acquisition for the given risk-sharing index system, triangular fuzzy numbers are introduced in the computing process. Thus, the risk-sharing model in ERP project provides the theoretical basis for the effective risk-control in ERP research and implementation.
关键词
ERP /
风险控制 /
风险分担模型 /
模糊层次分析法
Key words
ERP /
risk control /
risk sharing model /
FAHP
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基金
国家自然科学基金项目资助(70972052);陕西省自然科学基金项目资助(2009JM9005);陕西省教育厅科学计划研究项目(09JK159)。
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