科研管理 ›› 2025, Vol. 46 ›› Issue (9): 1-12.DOI: 10.19571/j.cnki.1000-2995.2025.09.001

• 论文 •    下一篇

企业数字责任:研究综述与未来展望

贺远琼,孟家琪   

  1. 华中科技大学管理学院,湖北 武汉430074
  • 收稿日期:2024-08-02 修回日期:2025-04-27 出版日期:2025-09-20 发布日期:2025-09-09
  • 通讯作者: 孟家琪
  • 基金资助:
    国家自然科学基金项目:“数字服务化场景中制造商对互补者的治理机制研究:基于社会-技术的整合框架”(72272058, 2023.01—2026.12)。

Corporate digital responsibilities: A literature review and prospects

He Yuanqiong, Meng Jiaqi   

  1. School of Management, Huazhong University of Science and Technology, Wuhan 430074, Hubei, China
  • Received:2024-08-02 Revised:2025-04-27 Online:2025-09-20 Published:2025-09-09

摘要:    伴随数字时代来临,数字责任缺失与异化现象频繁出现,引发广泛的数字信任危机。目前,企业数字责任的研究正处在起步阶段,关于企业数字责任的内涵界定尚未形成统一共识,且学者更侧重算法责任等细分议题的讨论,缺乏对其研究内容、基本理论、影响因素、作用机制等方面的深入探索。基于此,本文首先综合学者定义和研究视角总结了企业数字责任的概念,并将其划分为社会、环境、经济、技术四维度的责任。其次,根据文献时间分布、共被引分析及关键词共现网络图谱明确了企业数字责任的研究进程与重点研究内容。同时,以现有研究成果为基础,分别构建了基于数字视角的利益相关者理论与权力-责任均衡理论框架,进一步探索了影响企业数字责任的外部社会环境和内部组织环境因素及其作用机制。最后,结合现有研究不足,通过挖掘研究内容、拓展研究方法、嵌入研究情境,提出企业数字责任的研究展望。本文采用文献综述法和文献计量法对现有企业数字责任的相关文献进行了系统梳理和可视化分析,以期为企业数字责任研究提供有益借鉴。

关键词: 企业数字责任, 数字技术, 理论构建, 作用机制

Abstract:    With the advent of the digital era, the lack and alienation of digital responsibility have frequently emerged, triggering widespread digital trust crises. Current research on Corporate Digital Responsibility (CDR) remains in its nascent stage, with no unified consensus on its conceptual boundaries. Scholars predominantly focus on fragmented issues such as algorithmic accountability, while in-depth explorations of its research scope, foundational theories, influencing factors, and mechanisms of action remain insufficient. To address this deficiency, this study first synthesized scholars′ definitions and research perspectives to conceptualize CDR, categorizing it into four dimensions: social, environmental, economic, and technological responsibilities. Second, it delineated the research trajectory and core themes of CDR through temporal distribution analysis, co-citation analysis, and keyword co-occurrence network mapping. Furthermore, drawing on existing scholarship, the paper constructed theoretical frameworks grounded in the stakeholder theory and the power-responsibility equilibrium theory from a digital perspective, systematically examining external societal environments and internal organizational factors that influence CDR, along with their operational mechanisms. Finally, by identifying current research limitations and proposing advancements in content exploration, methodological innovation, and contextual embedding, this study has outlined future directions for CDR research. In addition, employing systematic literature review and bibliometric analysis, this paper has conducted a structured synthesis and visualization of extant CDR literature, aiming to provide valuable insights for subsequent research in this field.

Key words: corporate digital responsibility, digital technology, theoretical construction, action mechanism