质量管理实践对企业的产品质量提升与经营绩效优化效应得到了人们的普遍重视，但通过打开企业产品创新的过程来考察质量管理实践对产品创新内部影响机制的研究尚不多见。本文在理论分析的基础上，利用世界银行中国企业调查的数据，实证研究了质量管理实践对企业产品创新的影响。研究结果表明，质量管理实践显著地促进企业产品创新。在影响机制上，质量管理实践通过对创新投入的拉动效应和基于隐性知识的溢出效应促进产品创新，但也通过对创新效率的抑制效应阻碍产品创新。本文的研究对于理解产品创新的过程、质量管理实践与产品创新的关系以及如何通过质量管理实践促进企业产品创新具有较好的参考价值。
Abstract
The promoting effects of quality management innovation on enterprise product quality improvement and business performance optimization have been widely valued. However, there is little literature to study the influence mechanism of quality management innovation on enterprise product innovation. By opening the process of enterprise product innovation, this paper tries to analyze the relationships between quality management innovation and the following three major aspects of enterprise product innovation input as the explicit carrier of knowledge, indirect tacit knowledge transfer, and product innovation input conversion efficiency, and further to study the influence mechanism of quality management innovation on enterprise product innovation. Then, by using the micro-data from World Bank survey of Chinese enterprises in 2012, this paper empirically studies the direction and mechanism of the influence of quality management innovation on enterprise product innovation. The results show that overall quality management innovation has a significant promoting effect on enterprise product innovation. In terms of influence mechanism, quality management innovation promotes product innovation through the pulling effect of enterprise product innovation investment and the spillover effect based on tacit knowledge, but it also hinders product innovation through the inhibitory effect on product innovation efficiency. To confirm the reliability of empirical results, this paper adopts the Tobit model to conduct several robustness tests. The results are still valid after the robustness tests. Thus, we can conclude that the impact of quality management innovation on enterprise product innovation has both positive and negative sides, and how to effectively seek advantages and avoid disadvantages to maximize enterprise benefits is a huge challenge for managers. According to the above findings, the policy recommendation of this paper is as follows: First, speed up the improvement of product market economy system with fair competition, and force enterprise product innovation and improve quality management through competition; second, accelerate the realization of market-oriented allocation of high-skilled quality management talents, and realize the optimization and upgrading of quality management talent team by releasing the potential of human capital; third, build the incentive-compatible internal quality management mechanism to promote the overall improvement of the capabilities of entrepreneurs and middle & high-level quality managers; fourth, build the quality management system and internal knowledge sharing platform for employees to participate in the innovation and development of enterprise, and stimulate the knowledge potential of all employees of enterprise; fifth, improve the management training and "learning by doing" mechanism that promotes the improvement of quality management, promote the overall upgrade of human capital, and effectively enhance the level of innovation and development. The study in this paper not only helps enrich the literature on the process mechanism of enterprise product innovation and the economic consequences of quality management innovation, but also helps guide enterprises to accurately grasp the pros and cons of quality management innovation and provides references for the effective realization of enterprise product innovation.
关键词
质量管理创新 /
产品创新 /
创新投入 /
隐性知识 /
创新效率
Key words
quality management innovation /
product innovation /
innovation input /
tacit knowledge /
innovation efficiency
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基金
国家社会科学基金项目：“制造强国建设背景下的标准引领质量提升实现路径研究”（18BJY033，2018.07—2021.06）；国家重点研发计划课题项目：“产品质量信用信息整合评价技术标准研究”（2018YFF0213105，2018.07—2020.12）。
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