顾客参与对高科技企业突破式创新的影响研究

陈漫

科研管理 ›› 2018, Vol. 39 ›› Issue (9) : 52-58.

科研管理 ›› 2018, Vol. 39 ›› Issue (9) : 52-58.
论文

顾客参与对高科技企业突破式创新的影响研究

  • 陈漫
作者信息 +

Effects of customer participation on breakthrough innovation for high-tech firms

  • Chen Man
Author information +
文章历史 +

摘要

本文基于知识基础观,探讨了两种形式的顾客参与(信息提供和共同开发)对两种类型的突破式创新(市场突破和技术突破)的差异化作用及其中介机制。通过对208家高科技企业的问卷调查,研究发现:(1)信息提供和共同开发的顾客参与均能够提升技术突破;(2)信息提供增强市场突破,但是共同开发会降低市场突破;(3)顾客参与直接影响市场突破,但是组织学习在顾客参与和技术突破之间起中介作用。

Abstract

Based on knowledge-based view, this paper investigated the differential effects of two types of customer participation (customer participation as an information provider and as a co-developer) on two types of breakthrough innovation (technology- and market-based breakthrough), and the meditating role of organizational learning. Empirical surveying from 208 high-tech firms found that (1) both two customer participations as information resource and as co-developer could enhance technology-based breakthrough; (2) while customer participation as an information provider enhances market-based breakthrough, customer participation as a co-developer attenuates market-based breakthrough; (3) while customer participation directly influences market-based breakthrough, organizational learning mediates the relationships between customer participation and technology-based breakthrough.

关键词

顾客参与 / 突破式创新 / 技术突破 / 市场突破 / 组织学习

Key words

 customer participation / breakthrough innovation / technology-based breakthrough / market-based breakthrough / organizational learning

引用本文

导出引用
陈漫. 顾客参与对高科技企业突破式创新的影响研究[J]. 科研管理. 2018, 39(9): 52-58
Chen Man. Effects of customer participation on breakthrough innovation for high-tech firms[J]. Science Research Management. 2018, 39(9): 52-58

基金

国家自然科学基金青年项目:“内容分享及其情境化唤醒机制研究:产品-内容图式不一致的视角”(项目批准号:71602056;起止时间:2017.1-2019.12);教育部人文社会科学研究基金青年项目:“新常态下制造企业服务转型的驱动机制和影响效果”(项目批准号:16YJC630006;起止时间:2016.7-2019.7)。


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