沉默是金吗?——组织沉默对员工负向行为的影响及其作用机制

王颖 刘莎莎

科研管理 ›› 2017, Vol. 38 ›› Issue (1) : 144-152.

科研管理 ›› 2017, Vol. 38 ›› Issue (1) : 144-152.
论文

沉默是金吗?——组织沉默对员工负向行为的影响及其作用机制

  • 王颖,刘莎莎
作者信息 +

Is Silence Gold?—Research on Mechanism of how Organizational Silence affects Employees’Negative Behavior

  • Wang Ying, Liu Shasha
Author information +
文章历史 +

摘要

组织沉默指员工了解组织运行中潜在的问题,但是出于某种目的而没有表达个人观点的行为。已有研究集中于组织沉默的概念、测量及影响因素上,鲜有研究探讨组织沉默影响其结果变量的作用机制。以619名员工为研究样本,本研究考察了组织沉默对员工工作倦怠和离职倾向的影响,以及两种心理感知(自我效能感和工作投入)在此过程中的中介作用。研究结果表明:组织沉默与员工工作倦怠和离职倾向都呈负相关关系,自我效能感与工作投入在组织沉默和员工工作倦怠与离职倾向关系中起中介作用。

Abstract

Organizational silence refers to situations where employees withhold information that might be useful to the organization whether intentionally or unintentionally. Existing researches of organizational silence mostly focused on its concept, measurement and its antecedents. However,the consequences and the mechanism that set the consequences in motion is rarely explored. In order to investigate the effects of organizational silence on burnout and turnover intentions, along with the mediating role of self-efficacy and job engagement, 619 employees were selected as sample. The result shows that organizational silence is negative related to both burnout and turnover intentions; self-efficacy and job engagement mediates the effects of organizational silence on burnout and turnover intentions.

关键词

组织沉默 / 自我效能感 / 工作投入 / 工作倦怠 / 离职倾向

Key words

organizational silence / self-efficacy / work engagement / job burnout / turnover intention

引用本文

导出引用
王颖 刘莎莎. 沉默是金吗?——组织沉默对员工负向行为的影响及其作用机制[J]. 科研管理. 2017, 38(1): 144-152
Wang Ying, Liu Shasha. Is Silence Gold?—Research on Mechanism of how Organizational Silence affects Employees’Negative Behavior[J]. Science Research Management. 2017, 38(1): 144-152

基金

北京师范大学资助科研基金,新常态战略人力资源管理价值与模式创新研究。


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