科研管理 ›› 2017, Vol. 38 ›› Issue (1): 109-117.

• 论文 • 上一篇    下一篇

微信用户沟通与市场增长的关系研究

刘明明 黄婷   

  1. 大连工业大学管理学院,辽宁 大连 116034
  • 收稿日期:2014-11-04 修回日期:2016-05-25 出版日期:2017-01-20 发布日期:2017-01-20
  • 通讯作者: 刘明明

Research on the Relationship of WeChat Consumer Communication and Market Growth

Liu Mingming, Huang Ting   

  1. School of Management, Dalian Polytechnic University, Dalian 116034, Liaoning, China
  • Received:2014-11-04 Revised:2016-05-25 Online:2017-01-20 Published:2017-01-20

摘要: 通过文献回顾和实证研究,结合微信以满足用户需求为目的的功能设计,探讨微信市场增长是否与微信满足用户沟通需求相关。从微信不同功能满足人们不同层次沟通需求的角度,将沟通分为浅层沟通和深层沟通,同时将浅层沟通和深层沟通作为两个自变量,微信市场增长作为因变量进行分析研究,提出微信浅层沟通对微信的市场增长并无显著的影响和微信深层沟通对微信的市场增有显著的影响两个假设。研究中采用了实证研究中问卷调查法,获得有效问卷140份。数据分析结果表明,微信浅层沟通对微信市场增长并无显著的影响,微信深层沟通对微信市场增长有显著的影响,所提出的两个假设验证都得到通过。这个研究结论不仅是对微信市场增长原因的探析,也是对人们需求的一个解读,有利于学者展开对微信进一步研究,也有利于微信团队研究出更多的满足用户需求的功能,使微信在激烈的竞争环境中保持领先。

关键词: 微信, 市场增长, 浅层沟通, 深层沟通, 实证研究

Abstract: To explore if WeChat market growth has relationships with WeChat meeting user communication requirement, the paper has been taken the literatures review and the empirical research, and combined with WeChat to meet user needs for the purpose of functional design. Two hypothesizes have been proposed that include WeChat shallow communication that is considered as independent variable has no significant impact on WeChat's market growth that is considered as dependent variable and WeChat deep communication that is considered as independent variable has significant impact on WeChat's market growth, which is based on communication has been divided into shallow communication and deep communication from WeChat functions meets user different level communication demands angles. In the study, the questionnaire survey method was used in the empirical study, and 140 valid questionnaires were obtained. Data analysis results show that two hypothesizes that WeChat shallow communication has no significant impact on WeChat’s market growth and deep communication has significant impact on WeChat’s market growth are verified through. The conclusion is not only analysis of WeChat’s market growth but also a interpretation of people’s demands, which is benefit to scholars for further research on WeChat and is also benefit to WeChat team to develop more functions to meet people’s demands so that WeChat can keep the lead in the fierce competitive environment.

Key words: WeChat, market growth, shallow communication, deep communication, empirical research