本文运用结构化案例分析方法, 通过对英国服务创新政策分类模式、治理结构和政策特征的翔实阐述, 以期对我国服务创新政策的制定提供有益借鉴。本研究指出, 英国服务创新政策主要分为供应导向型和需求导向型两类模式, 其形成了多方参与的共享治理模式, 具体特征包括:存在清晰明确、自上而下的决策机制链条;同一层级的部门之间存在横向的协同决策与政策执行;政策效果依赖于自下而上的反馈机制。基于服务创新政策评价清单和政策对比模型, 笔者指出, 我国服务创新政策体系存在三点不足, 即缺乏统一的服务创新治理结构;供应导向型服务创新政策比重过大, 需求导向型服务创新政策显著不足;服务创新政策定位存在偏差。基于此, 本文最终从完善服务创新治理结构、强化需求导向型服务创新政策、明确服务创新政策定位等方面提出了一系列政策性建议。
Abstract
This paper employs structured case analysis method to do detailed description of Britain' service innovation policy categorization model, governance structure and policy characteristics, in order to provide some useful references to the establishment of China' service innovation policy. This study points out that Britain' service innovation policy is mainly divided into two types—supply oriented and demand oriented service innovation policy. Britain' service innovation policy formed multi-participation shared governance model. This model has clear top-down decision-making mechanism chain and lateral collaborative decision-making and policy implementation among different departments of the same hierarchy. Besides, the consequence of policy governance model depends on the bottom-up feedback mechanism. Based on service innovation policy evaluation list and policy comparison model, we point out that three deficiencies exist on our service innovation policy systems: the lack of unified governance structure of service innovation; excessive proportion of supply oriented service innovation policy, and the significant lack of demand oriented service innovation policy; the deviation of service innovation policy positioning. According to above analysis, we finally put forward a series of policy suggestions to complete service innovation governance structure, strengthen demand oriented service innovation policy, and define service innovation policy orientation.
关键词
服务创新政策 /
分类体系 /
治理结构 /
经验启示
Key words
service innovation policy /
classification system /
governance structure /
experience enlightenment
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基金
浙江省高校重大人文社科项目(2013GH025, 2014.01-2015.12);“管理科学与工程”浙江省高校人文社科基地项目(ZD02-201402,2014.01-2014.12);浙江省社科规划项目(13ZJQN020YB, 2013.09-2014.12)。
