企业高层管理团队成员如何通过更好地协作来促进快速高效决策,对整个企业的发展来说至关重要。本研究通过引入国际新兴的建导理论,采用"设计科学研究(Design Science Research)"这一新兴研究方法,针对企业高层管理团队设计了具体的建导式协作决策流程。通过选取国内的一个IT企业,综合使用实验案例和深度访谈法对该决策流程进行验证,从而得出相关结论以及影响因素之间的关联关系。访谈的数据分析结果显示,本文所设计的决策流程能够有效地帮助企业高管团队做出决策,从而提高团队生产力,促进团队达成共识,并起到促进预测的作用。
Abstract
An effective, efficient and collaborative decision-making process for top management team (TMT) is crucial for the business. Facilitated collaboration research will help solve those issues. This paper has introduced the collaboration engineering theories and methods, and has applied design science research method. This paper has designed a collaboration process for Chinese TMT team. A Chinese IT company has been selected as the subject of an experimental case study. Experiments have been conducted and interviews have been used to collect data and investigate the relationship between different influencing factors. The findings show that the designed process can help TMT members make decisions, improve productivity, build consensus and make prediction. In conclusion, the designed process helps and supports the collaboration and decision-making.
关键词
建导 /
团队协作 /
高层管理团队 /
设计科学研究 /
决策流程设计
Key words
facilitation /
teamwork /
top management team /
design science research /
decision process design
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基金
国家自然科学基金项目"企业跨国混合式虚拟团队协作中的个人信任提升研究:基于协作工程方法"(编号:71571045),2016.01-2019.12、"互联网环境下国际团队中的个人信任发展规律实证研究:基于建导式协作背景"(编号:71101029),2012.01-2014.12;对外经济贸易大学中央高校基本科研业务费专项资金"基于网络的建导式团队协作在中外案例背景下的多视角研究"(编号:13YQ08), 2013.06-2016.05,"电子商务创新实践与前沿理论研究"(编号:CXTD6-03), 2015.01-2017.12。
