产品设计在我国企业的产品创新中是一项被“遗忘”的因素，但随着设计商业价值研究的不断深入，设计作为创新元素的研究也逐渐成为热点。在现有研究成果的基础上，结合我国企业进行设计创新的实践行为，从目标、政策、手段和资源四维度构建了设计团队知识交流的一般框架，分析领先用户、高层管理政策、信息技术和资源冗余对设计团队知识交流的影响，测量知识交流对创新绩效的作用，结果发现：高层管理政策是设计团队知识交流的关键，而信息技术是重要手段；受企业传统产品创新模式的制约，领先用户与资源冗余对于提升设计团队的知识交流不具有明显的作用；研究还发现，设计团队之间有效的知识交流对增强创新绩效有重要的推动作用。
Abstract
Product design has been long neglected in product innovation in Chinese enterprises, but with more studies made on the business value of design, design, as a new element of innovation, has gradually been a research focus. Based on the previous research findings and the design activities in Chinese enterprises, the paper aims to build a general framework for knowledge exchange among design teams from the perspectives of target, policy, means and resource. And it then discusses the influences of lead-users, top management policy, information technology and resources redundancy on the knowledge exchange among design teams. Finally, it studies the effect of knowledge exchange on innovation performance. It is found that top management policy is the key to knowledge exchange, and information technology is the way to have knowledge exchange. Having been affected by the conventional model for product innovation, lead-users and resource redundancy are not found to have much effect on improving the efficiency of knowledge exchange. The research results also indicate that effective knowledge exchange among design teams would greatly improve the innovation performance.
关键词
设计团队 /
领先用户 /
高层管理政策 /
信息技术 /
知识交流 /
创新绩效
Key words
design teams /
lead-users /
top management policy /
information technology /
knowledge exchange /
innovation performance
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基金
教育部人文社会科学研究青年基金项目（项目编号：11YJCZH008）；教育部人文社会科学研究规划基金项目（项目编号：13YJAZH045）
