基于组织知识转移和社会学代际理论视角,构建了代际知识转移情景-方法-效果关系模型,对代际知识转移中的因果关系进行探讨。采用案例比较研究的方法,以中美航天工程代际知识传承为研究对象,对所提出模型中的变量关系进行验证,研究结果表明:在知识密集型产业,代际转移方法的属性影响转移效果,导师制比知识库方法更有利于代际知识转移。
Abstract
Based on knowledge transfer theory in management science and intergeneration theory in sociological science, we established a Context-Method-Effect model to disclose the casual relationship in the intergenerational knowledge transfer. By taking use of comparative case study methods, we compared intergenerational knowledge transfer of aerospace projects in China and in America, to verify the variable relationship of the proposed model. The results show that in knowledge-intensive industries, the characteristics of intergenerational knowledge transfer would decide transfer effects, and the mentoring method can result in better intergenerational knowledge transfer effects than the knowledge repository method.
关键词
代际知识转移 /
知识转移模型 /
导师制 /
知识库 /
航天工程
Key words
intergenerational knowledge transfer /
knowledge transfer model /
mentoring system /
knowledge repository /
aerospace projects
{{custom_sec.title}}
{{custom_sec.title}}
{{custom_sec.content}}
参考文献
[1] Jessica, T.Working with the years[J/OL].Customer Relationship Management magazine,2008,(11):15-16.[2014-3-15].http://www.destinationcrm.com/Issue/851-November-2008.htm.
[2] 李向民,等.企业员工代际划分及“新新人类”管理[J].辽宁工业大学学报(社会科学版),2010,12(2):27-29.
[3] Dobbs, J.Healey,P.Kane,K.Mak,D.& McNamara,T.K.The multigenerational workplace [EB/OL].The Center On Aging & Work.Boston College.Fact Sheet 2007.7.[2014-03-15] https://www.bc.edu/content/dam/files/research_sites/agingandwork/pdf/publications/FS09_MultiGenWorkplace.pdf.
[4] Hanks, R.S.& Icenogle.Preparing for an age-diverse workforce:Intergenerational service-learning in social gerontology and business curricula[J].Educational Gerontology,2001,27(1):49-70.
[5] Nonaka, I.Kohlbacher,F.& Holden.Aging and innovation:recreating and refining high-quality tacit knowledge through phoronetic leadership[C].2006 Annual Meeting of the Academy ofManagement (AOM),Atlanta Critical Management Studies Research Workshop,2006.
[6] Piktialis,D.and Greenes,K.A.The conference board working paper[C].Bridging the Gaps:How to Transfer Knowledge in Today’s Multigenerational Workplace.2008.
[7] Bourhis, A.Generational diversity in the workplace[EB/OL].Information Bulletin for Group Insurance Plan Administrators and Benefit Advisors[2014-3-15].https://www.inalco.com/pdf/collectifs/collective/administrateurs/communiques/InfoBulletin032008eng.pdf.
[8] 中国人事报. 航天少帅军团崛起——中国航天人才队伍建设纪实[EB/OL].http://www.qzrs.gov.cn/dyna/ds.jsp?Id=6850.2010.10.8.
[9] Peter, Y.S.& Scott,J.L.An investigation of barriers to knowledge transfer[J].Journal of Knowledge Management,2005,9(2):75-89.
[10] 王馨. 代际知识转移的方法和机制研究:以中国航天为例[D].北京:北京大学,2011.
[11] Busch, P.Venkitachalam,K.& Richards,D.Generational differences in soft knowledge situations:status,need for recognition,workplace commitment and idealism[J].Knowledge and Process Management.2008.15(1):45-58.
[12] Liebowitz, J.etc.Cross-generational knowledge flows in edge organizations:Research in progress [D].Twelfth International Command and Control Research and Technology Symposium (12th ICCRTS),19-21.June 2007,Newport,RI.
[13] Liebowitz, J.& Ivanov,E.Extending cross-generational knowledge flow research in edge organizations[D].2007.http://www.dodccrp.org/events/13th_iccrts_2008/presentations/012.pdf
[14] Lorenz D.M.The perceived effect of trust as it relates to knowledge transfer between multigenerational employees[D].Capalla university,2008.
[15] McNichols D.Tacit knowledge:An examination of intergenerational knowledge transfer within an aerospace engineering community[D].University of Phoenix,2009.
[16] Harvey, J.F.Managing organizational memory with intergenerational knowledge transfer[J].Journal of Knowledge Management,2012,16(3):400-417.
[17] 窦军生. 家族企业代际传承中企业家默会知识和关系网络的传承机理研究[D].浙江:浙江大学,2008.
[18] 万胜利. 基于知识共享与技术创新的家族企业代际传承研究[D].西安:西北工业大学,2008.
[19] Kerstin, K.et al.Intergenerational knowledge transfer in high technological companies:A comparative study between germany and quebec[EB/OL].[2014-3-15].http://ojs.acadiau.ca/index.php/ASAC/article/viewFile/493/402
[20] Argote, L.McEvily,B.& Reagans,R.2003.Managing knowledge in organizations:An integrative framework and review of emerging themes[J].Management Science,49(4):571-582.
[21] Nonaka, I.A.Dynamic theory of organizational knowledge creation[J].Organization Science,1994,5(1):14-37.
[22] Argote, L.& Ingram,P.Knowledge transfer:A basis for competitive advantage in firms[J].Organizational Behavior and Human Decision Processes,2000,82(1):150-169.
[23] Szulanski, G.Exploring internal stickiness:Impediments to the transfer of best practice within the firm[J].Strategic Management Journal (special issue),1996,17(4):27-44.
[24] Klein, L.and Liff-Grieff,S.Changing behavioral perceptions and expections in jewish nonprofits[J].Journal of Jewish Communal Service.2009.84(3/4):325-333.
[25] Vendramin, P.Age diversity and intergenerational relations at the workplace[N/OL].4th conference young people &societies in Europe and around the Mediterranean.[2014-03-15] www.ftu-namur.org/fichiers/Forli-Vendramin.pdf.
[26] 廖小平. 分化与整合——转型期价值观代际变迁研究[M].北京:高等教育出版社,2007.
[27] Graebner, M.E.Momentum and serendipity:How acquired leaders create value in the integration of technology firms [J].Strategic Management Journal,2004.(25):751-777.
[28] 李平, 曹仰峰.案例研究方法:理论与范例——凯瑟琳·艾森哈特论文集[M].北京:北京大学出版社,2012.
[29] Eisenhardt, K.M.Building theory from case study research[J],Academy of Management Review,1989(14):532-550.
[30] Whetten, D.A.理论与情境衔接关系的探讨,及其对中国组织研究的应用[J].组织管理研究,2009,5(1):29-52.
[31] Yin, R.K.Applications of case study research.thousand oaks[M],CA:Sage Publications Inc,2003.
[32] 罗伯特. K.殷.案例研究设计和方法[M],重庆:重庆出版社,2004.
[33] NASA. Strategy plan of knowledge management[R/OL].[2014-03-15].http://km.nasa.gov/pdf/53490main_ KM_ Strat_Final.pdf.
[34] NASA. Cross generational activities.briefing to strategic management coucil.[R/OL].[2014-03-15].http://www.slideshare.net/skytland/cross-generational-discussions-activities-16-dec2008-presentation.
[35] 科学时报社. 请历史记住他们——中国科学家与“两弹一星”[M].广州:暨南大学出版社,1999.
[36] 刘科, 张汨汨.揭秘:60后“航天少帅”成神七各大系统领军人物[EB/OL].国际先驱导报,[2014-03-15].http://www.chinanews.com.cn/gn/news /2008/09-25/1393717.shtml. news /2008/09-25/1393717.shtml.
基金
国家社会科学青年基金项目:重大科技工程中协同知识创造研究(12CTQ034,2012.7-2015.12);国家教育部人文社科青年基金项目:重大科技工程中代际知识传承的导师制研究(12YJC870026,2012.6-2014.9)。
PDF(1 KB)
