组织记忆、组织学习与供应商创新能力关系研究—基于外包情境的实证研究

科研管理 ›› 2014, Vol. 35 ›› Issue (10): 1-8.

• 论文 • 下一篇

组织记忆、组织学习与供应商创新能力关系研究—基于外包情境的实证研究

王永贵¹, 王娜^1,2, 赵宏文¹

1. 对外经济贸易大学国际商学院 & 服务营销与管理国际研究中心, 北京 100029;
2. 华侨大学工商管理学院, 福建泉州 362021

收稿日期:2013-03-12 修回日期:2014-04-17 出版日期:2014-10-25 发布日期:2014-10-23
作者简介:王永贵（1973-），男（汉），辽宁庄河人，对外经济贸易大学国际商学院教授，香港城市大学服务管理博士，南开大学战略管理博士，博士生导师，研究方向是技术创新、顾客关系、顾客创新、服务营销与顾客价值。
王娜（1981-），女（汉），河北石家庄人，对外经济贸易大学国际商学院博士研究生，华侨大学工商管理讲师，研究方向是技术创新、服务创新。
赵宏文（1974-），男（汉），河北邢台人，对外经济贸易大学国际商学院博士研究生，研究方向是技术创新、服务创新。
基金资助:
本文是国家社科基金重大项目（12&ZD205，起止时间：2012-2014）、国家社科基金重点项目（10AGL009，起止时间：2011-2013）和国家自然科学基金（71072019，起止时间：2010-2013）、对外经济贸易大学杰出青年学者培育计划、对外经济贸易大学优秀博士学位论文培育基金（起止时间：2013，7-2016，7）以及研究生科研创新项目（201325，起止时间：2013，5-2014，5）的阶段性成果。

Organizational memory, organizational learning and supplier innovation capability: An empirical investigation in the context of outsourcing

Wang Yonggui¹, Wang Na^1,2, Zhao Hongwen¹

1. International Business School & International Research Center for Service Marketing and Management, University of International Business and Economics, Beijing 100029, China;
2. School of Business Administration, Huaqiao University, Quanzhou 362021, Fujian, China

Received:2013-03-12 Revised:2014-04-17 Online:2014-10-25 Published:2014-10-23

摘要/Abstract

摘要： 基于177家中国外包企业创新管理的数据，本文采用多元层级回归方法，对组织记忆、组织学习、需求不确定性与供应商创新能力之间的关系进行了理论探讨和实证检验，试图揭示出组织记忆和组织学习对供应商创新能力的差异性影响，并对顾客需求不确定性在组织记忆、组织学习与供应商创新能力的关系中所扮演的调节效应进行了实证分析。研究结果显示，在外包情境下，组织记忆对供应商创新能力的正向影响大于组织学习的正向影响；需求不确定性对组织记忆与供应商创新能力之间的关系具有显著的正向调节作用，而对组织学习与供应商创新能力之间的关系具有显著的负向调节作用。

关键词: 组织记忆, 组织学习, 供应商创新能力, 需求不确定性

Abstract: Based on the data from 177 Chinese outsourcing firms, this paper investigates the relationship between organizational memory, organizational learning, demand uncertainty and supplier innovative capability by taking the hierarchical regression technique. It explores the differentiated effects of organizational memory and organizational learning on supplier innovation capability. Meanwhile, this paper also examines the moderating role of demand uncertainty in the relationship between organizational memory, organizational learning and supplier innovation capability. The results suggest that the impact of organizational memory on supplier innovation capability appears to be greater than that of organizational learning on supplier innovation capability. Furthermore, it is found that demand uncertainty moderates the relationship between organizational memory and supplier innovation capability positively, while moderates the relationship between organizational learning and supplier innovation capability negatively.

Key words: organizational memory, organizational learning, supplier innovation capability, demand uncertainty

中图分类号:

F272.3

王永贵, 王娜, 赵宏文. 组织记忆、组织学习与供应商创新能力关系研究—基于外包情境的实证研究[J]. 科研管理, 2014, 35(10): 1-8.

Wang Yonggui, Wang Na, Zhao Hongwen. Organizational memory, organizational learning and supplier innovation capability: An empirical investigation in the context of outsourcing[J]. Science Research Management, 2014, 35(10): 1-8.

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组织记忆、组织学习与供应商创新能力关系研究—基于外包情境的实证研究

Organizational memory, organizational learning and supplier innovation capability: An empirical investigation in the context of outsourcing

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