制造企业－知识型服务机构互动作用于运营绩效的机理研究

周丹; 魏江

科研管理 ›› 2013, Vol. 34 ›› Issue (12) : 8-16.

论文

制造企业－知识型服务机构互动作用于运营绩效的机理研究

周丹, 魏江

作者信息 +

Studies on mechanism by which manufacturing enterprises interact with knowledge-intensivebusiness services to improve operational performance

Zhou Dan, Wei Jiang

Author information +

文章历史 +

摘要

本文基于资源观、资源依赖理论和知识观，剖析制造企业－知识型服务机构互动作用于制造企业运营绩效的机理与路径。通过多元线性回归分析与结构方程模型分析发现：资源重组与资源重置在制造企业－知识型服务机构互动与运营绩效之间发挥中介作用；当制造企业与知识型服务机构进行互补型互动时，资源重组的中介作用要优于资源重置；当制造企业与知识型服务机构进行辅助型互动时，资源重置的中介作用要优于资源重组。本文的理论贡献在于剖析资源到竞争优势的作用机制，明确制造企业－知识型服务机构互动、资源重组、资源重置、运营绩效之间的内在联系，实践意义在于制造企业应该如何通过与知识型服务机构互动促进其资源重组与重置，以此来提升运营绩效。

Abstract

Based on the perspective of resource-based view, resource dependence theory and knowledge-intensive view, this paper analyses the mechanism and path by which manufacturing enterprises interact with the knowledge-intensive business services (KIBS) to influence the operational performance of manufacturing enterprises. Through the multiple linear regression analysis and the structural equation model analysis, we get three conclusions: firstly, the resource recombination and resource reallocation have the mediating effect between the manufacturing enterprises-KIBS interaction and operational performance; secondly, resource recombination has a bigger mediating effect than resource reallocation when manufacturing enterprises-KIBS interaction belongs to the complementary interaction mode; and thirdly, resource reallocation has a bigger mediating effect than resource recombination when manufacturing enterprises-KIBS interaction belongs to the supplementary interaction mode. The theoretical contribution of this paper is to explore the mechanism on how resource can influence competitive advantage, and to confirm the internal relationship among manufacturing enterprises-KIBS interaction, resource recombination, resource reallocation and operational performance. And the practical implication is that how manufacturing enterprises can promote their resource recombination and resource reallocation through interaction with KIBS, thus improving their operational performance.

导出引用

周丹, 魏江. 制造企业－知识型服务机构互动作用于运营绩效的机理研究[J]. 科研管理. 2013, 34(12): 8-16

Zhou Dan, Wei Jiang. Studies on mechanism by which manufacturing enterprises interact with knowledge-intensivebusiness services to improve operational performance[J]. Science Research Management. 2013, 34(12): 8-16

中图分类号： F062.9

参考文献

[1] Wynstra, F., Axelsson, B., Valk, W. v. d. An application-based classification to understand buyer-supplier interaction in business service[J]. International Journal of Service Industry Management, 2006. 17(5): 474-496.
[2] MÜller, E., Zenker, A. Business services as actors of knowledge transformation: the role of KIBS in regional and national innovation systems[J]. Research Policy, 2001. 30: 1501-1516.
[3] Bilderbeek, R., Hertog, P. D., Marklund, G., Miles, I. Services in innovation: Knowledge intensive business services(KIBS) as co-producers of innovation[R].In:A report to Services In Innovation, Innovation In Services(SI4S). Oslo: SETP group.1998.
[4] Hauknes, J. Services in innovation-innovation in services[R].In:Services In Innovation, Innovation In Services(SI4S). Oslo: STEP group.1998.
[5] Hertog, P. D., Bilderbeek, R. Conseptualizing(service) innovation and the knowledge flow between KIBS and their clients[R].In:A report to Services In Innovation, Innovation In Services(SI4S). Oslo: STEP group.1998.
[6] Sundbo, J., Gallouj, F. Innovation in services[R].In:A report to Services In Innovation, Innovation in Services(SI4S). Oslo: STEP group.1998.
[7] Duncan, R. B. The ambidextrous organization: Designing dual structures for innovation[J]. The management of organization design: Strategies and implementation, 1976. 1: 167-188.
[8] Simsek, Z. Organizational ambidexterity: towards a multilevel understanding[J]. Journal of Management Studies, 2009. 46(4): 597-624.
[9] Ward, P. T., Bickford, D. J., leong, G. K. Configurations of manufacturing strategy, business strategy, environment and structure[J]. Journal of Management, 1996. 22(4): 596-626.
[10] Jiang, B. Outsourcing effects on firms' operational performance[J]. International Journal of Operations & Production Management, 2006. 26(12): 1280-1300.
[11] Boyd, B. Corporate linkages and organizational environment: A test of the resource dependence model[J]. Strategic Management Journal, 1990. 11(6): 419-430.
[12] Armistead, C. G., Mapes, J. The impact of supply chain integration on operating performance[J]. Logistics Information Management, 1993. 6(4): 9-14.
[13] Vachon, S., Halley, A., Beaulieu, M. Aligning competitive priorities in the supply chain: the role of interactions with suppliers[J]. International Journal of Operations & Production Management, 2009. 29(4): 322-340.
[14] Karim, S. Modularity in organizational structure: The reconfiguration of internally developed and acquired business units[J]. Strategic Management Journal, 2006. 27: 799-823.
[15] Karim, S., Mitchell, W. Innovating through acquisition and internal development: A quarter-century of boundary evolution at Johnson & Johnson[J]. Long Range Planning, 2004. 37: 525-547.
[16] 魏江, 周丹.生产性服务业与制造业融合互动发展——以浙江省为例[M]. 北京: 科学出版社, 2011.
[17] Fleming, L. Recombinant uncertainty in technoligical search[J]. Management Science, 2001. 47(1): 117-132.
[18] Contractor, F. J., Kumar, V., Kundu, S. K., Pedersen, T. Reconceptualizing the firm in a world of outsourcing and offshoring: the organizational and geographical relocation of high-value company functions[J]. Journal of Management Studies, 2010. 47(8): 1417-1433.
[19] O' Reilly Ⅲ, C. A., Tushman, M. L. Ambidexterity as a dynamic capability: Resolving the innovator's dilemma[J]. Research in Organizational Behavior, 2008. 28: 185-206.
[20] 陈劲, 陈钰芬. 开放创新体系与企业技术创新资源配置[J]. 科研管理, 2006, 27(3): 1-8.
[21] Das, T. K., Teng, B.-S. A resource-based theory of strategic alliances[J]. Journal of Management, 2000. 26(1): 31-61.
[22] Knudsen, M. P. The relative importance of interfirm relationships ans knowledge transfer for new product development success[J]. Journal of Product Innovation Management 2007. 24: 117-138.
[23] Wernerfelt, B. A resource-based view of the firm[J]. Strategic Management Journal, 1984. 5(2): 171-180.
[24] 魏江, 周丹, 白鸥. 制造企业－知识型服务机构互动模式识别研究[J]. 科学学研究, 2012, 30(9): 1388-1396.
[25] Reagans, R., McEvily, B. Network structure and knowledge transfer: The effects of cohesion and range[J]. Administrative Science Quarterly, 2003. 48(2): 240-267.
[26] Rothaermel, F. T., Boeker, W. Old technology meets new technology: Complementarities, similarities and alliance formation[J]. Strategic Management Journal, 2008. 29: 47-77.
[27] Ahuja, G., Katila, R. Technological acquisitions and the innovation performance of acquiring firms: a longitudinal study[J]. Strategic Management Journal, 2001. 22: 197-220.
[28] Hakansson, H.International marketing and purchasing of industrial goods: An interaction approach[M]: Wiley, Chichester, 1982.
[29] Ward, P. T., McCreery, J. K., Ritzman, L. P., Sharma, D. Competitive priorities in operations management[J]. Decision Sciences, 1998. 29(4): 1035-1046.
[30] Ambrosini, V., Bowman, C., Schoenberg, R. Should acquiring firms pursue more than one value creation strategy? An empirical test of acquisition performance[J]. British Journal of Management, 2011. 22: 173-185.
[31] Capron, L., Mitchell, W. Bilateral resource redeployment and capabilities improvement following horizontal acquisitions[J]. Industrial and Corporate Change, 1998. 7(3): 453-484.
[32] Sirmon, D. G., Hitt, M. A. Managing resources:linking unique resources, management, and wealth creation in family firms[J]. Entrepreneurship Theory and Practice, 2003. 27(4): 339-358.
[33] Sirmon, D. G., Hitt, M. A., Ireland, R. D. Managing firm resources in dynamic environments to create value: Looking inside the black box[J]. Academy of Management Review, 2007. 32(1): 273-292.
[34] 陈晓萍, 徐淑英, 樊景立.组织与管理研究的实证方法[M]. 北京: 北京大学出版社, 2008.
[35] Carter, J. R., Ellram, L. M. The impact of inter-organizational alliances in improving supplier quality[J]. International Journal of Physical Distribution & Logistics Management, 1994. 24(5): 15-23.
[36] Salvador, F., Forza, C., Rungtusanatham, M., Choi, T. Y. Supply chain interactions and time-related performances: an operations management perspective[J]. International Journal of Operations & Production Management, 2001. 21(4): 461-475.
[37] Henderson, R. M., Clark, K. B. Architectural innovation: The reconfiguration of existing product technologies and the failure of established firms[J]. Administrative Science Quarterly, 1990. 35(1): 9-30.
[38] Grant, R. M. Prospering in dynamically-competitive environments: organizational capability as knowledge integration[J]. Organization Science, 1996. 7(4): 375-387.
[39] Spender, J.-C. Making knowledge the basis of a dynamic theory of the firm[J]. Strategic Management Journal, 1996. 17(Winter Special Issue): 45-62.
[40] Grant, R. M.The knowledge-bsed view of the firm[M]. New York: Oxford University Press, 2006.

基金

国家自然科学基金重点项目《经济结构转型、研发网络化情境下企业技术创新能力演化规律研究》（编号：71132007），起止时间：2012年1月－2016年12月。浙江省杰出青年基金项目《产业集群情境下企业超本地网络嵌入、知识重构与能力跃迁》（编号：R6110132），起止时间：2011年1月－2013年12月。国家自然科学基金资助项目《知识网络双重嵌入、知识整合与制造业集群企业能力轨迹跃迁研究》（编号：71072112），起止时间：2011年1月－2013年12月。