通过问卷调查与结构方程建模分析主管承诺对个体行为的影响机制，将组织承诺和工作满意度作为中介变量，采用潜变量路径分析方法，构建了多组模型,通过三个阶段的检验,并以489个员工样本进行了验证。研究发现：主管承诺与工作满意度、组织承诺呈现出显著的正向相关关系；工作满意度、组织承诺与离职意图呈现出显著的负向相关关系，工作满意度、组织承诺与组织公民行为呈显著的正向相关关系；主管承诺通过组织承诺、工作满意度到离职意图的路径显著。研究揭示了主管在下属的职业生活中的重要性，对企业的管理实践有重大的实践意义。

Based on a sample of 489 employees this paper conducts a empirical study on a theoretical model of the mechanism effect of the supervisory commitment on the turnover intention and orgnization citizenship behavior. All of the variables are significant. And the effects of the significant exogenous variables on the mediate variables and dependent variables, as well as the effects of the mediate variables on the dependent variables, are mostly consistent with the hypotheses derived from the model.