科研管理

科研管理 ›› 2007, Vol. 28 ›› Issue (2): 152-159,151.

• 论文 • 上一篇    下一篇

支持快速客户响应的敏捷物流运作技术与方法

刘小群, 马士华   

  1. 华中科技大学管理学院,湖北武汉430074
  • 收稿日期:2005-07-12 出版日期:2007-03-24 发布日期:2011-05-16
  • 作者简介:刘小群(1980-),男(汉),安徽潜山人,华中科技大学管理学院博士研究生,研究方向:物流系统工程、供应链管理等。
    马士华(1956-),男(汉),天津人,华中科技大学管理学院副院长,博士,教授,博士生导师,研究方向:供应链与物流管理、生产与运作管理、MRPII/ERP.
  • 基金资助:

    国家自然科学基金重点资助项目:基于时间竞争的运作管理新技术与新方法研究,编号:70332001华中科技大学优秀博士学位论文基金资助项目:供应链物流能力的体系结构及其关键能力优化,编号:D0540,

Technology and methods of agile logistics operation to support quick customer response

Liu Xiaoqun, Ma Shihua   

  1. School of Management, Huazhong University of Science and Technology, Wuhan 430074, China
  • Received:2005-07-12 Online:2007-03-24 Published:2011-05-16

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摘要： 顾客需求不确定性的增加、产品寿命周期的缩短和全球市场竞争的日趋激烈要求企业开展基于敏捷物流运作的快速客户响应。借助最优生产技术和价值分析,提出了敏捷物流运作的基本原理:供应链整体响应时间的压缩。在对敏捷物流运作的典型方法———供应链流程管理、供应商管理库存、延迟物流进行剖析后,指出供应链关系管理和信息共享是敏捷物流运作的重要支撑。最后,结合一个制造业的实际案例,分析了支持敏捷物流运作的流程再造方法。

关键词: 快速响应, 时间压缩, 流程管理, 供应商管理库存, 延迟物流

Abstract: Quick customer response based on agile logistics operation is needed because of the increasing of demand's uncertainty,the shortening of product life cycle and the intensifying of market competition.Recur to optimum production technology and value chain analysis,the total response time shortening of supply chain as general principle of agile logistics operation is put forward.After analyzing some typical agile logistics operation methods including supply chain process management,Vendor Management Inventory(VMI) and logistics postponement,the supply chain relationship management and the sharing of customer's demand information are offered as the important support to agile logistics operation.Finally,combined with one actual case of manufacturing industry,process reconstruction method supporting agile logistics operation is analyzed.

Key words: quick response, time compression, process management, VMI, postponement logistics

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