在个人、团队和组织知识向知识资本的转化过程中,存在许多模式影响着知识资本化的效果,各主体层次知识的资本化模式一直是企业知识管理研究的重点。基于对相关的理论解释和研究命题,本文挑选具有代表性的六个企业作为研究对象,采用多重案例研究方法,通过对这六个企业跨案例的对比分析,验证并识别个人、团队和组织知识资本化模式。其研究结果表明:个人知识资本化的模式包括培训、干中学和教育投资;团队知识资本化的模式包括团队会议、团队规范、团队互动、团队构成;组织知识资本化的模式包括组织支持、组织结构、组织文化、组织制度、信息技术。
Abstract
When individual, team, and organizational knowledge is transformed into knowledge capital, many modes will have the influence on the result of knowledge capitalization. Knowledge management research has recently paid more attention to the modes of knowledge capitalization at different main body levels. Based on the theoretical interpretation and propositions, six representative firms are selected as research samples, and multiple cases research method is adopted to validate and identify individual, team, and organizational knowledge capitalized modes by using cross-case comparative analysis. The research findings indicate as follows: (1) Individual knowledge capitalized modes include training, learning by doing, and the investment in education. (2) Team knowledge capitalized modes include team meetings, team norms, team interactions, and team compositions. (3) organizational knowledge capitalized modes include organizational support, organizational structure, organizational culture, organizational institution, and information technology.
关键词
主体层次 /
组织知识 /
知识资本 /
资本化模式
Key words
main body level /
organizational knowledge /
knowledge capital /
capitalized mode
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基金
中央高校基本科研业务费专项资金:动态环境下组织知识转化、知识资本与企业绩效之间的关系研究(1101017),起止时间:2010-2012; 国家自然科学基金项目:发展中国家跨国公司逆向知识转移及其治理机制研究(70872086,起止时间:2009-2011)。