科研管理 ›› 2022, Vol. 43 ›› Issue (12): 182-189.

• 论文 • 上一篇    下一篇

职场排斥对新生代员工偏离行为的影响机制研究:一个被调节的中介模型

赵金金,刘博   

  1. 淮北师范大学历史文化旅游学院,安徽 淮北235000
  • 收稿日期:2020-05-20 修回日期:2020-12-07 出版日期:2022-12-20 发布日期:2022-12-21
  • 通讯作者: 刘博
  • 基金资助:
    安徽省哲学社会科学规划项目:“安徽省区域旅游经济增长质量的时空演化与协同提升研究”(AHSKQ2019D021)。

A study of the impact mechanism of workplace ostracism on the deviance behavior of the new generation of employees: A moderated mediation model

Zhao Jinjin, Liu Bo   

  1. School of History, Culture and Tourism, Huaibei Normal University, Huaibei 235000, Anhui, China
  • Received:2020-05-20 Revised:2020-12-07 Online:2022-12-20 Published:2022-12-21

摘要: 本研究综合资源保存理论和认知评估理论视角,探讨中国组织情境中职场排斥对新生代员工偏离行为的作用机理,并对证明目标取向和职业倦怠的中介作用,以及心理安全感的调节作用进行检验。以17家企业中452名员工的有效配对数据为样本,以此构建结构方程模型,并比较适配度来选取最优模型,通过分析路径回归系数对假设做逐项检验。分析结果显示:职场排斥通过证明目标取向负向影响新生代员工偏离行为,并通过职业倦怠正向影响新生代员工偏离行为;心理安全感在职场排斥与新生代员工偏离行为的作用路径中发挥调节效应,心理安全感增强了职场排斥与证明目标取向间的正向关系,削弱了职场排斥与职业倦怠间的正向关系。研究结论为新生代员工偏离行为的影响因素分析提供了一个崭新的理论视角,为企业管理者有效控制和预防新生代员工偏离行为提供了实践启示。

关键词: 职场排斥, 证明目标取向, 职业倦怠, 偏离行为, 心理安全感

Abstract:    With the intensification of organizational changes and the increasing complexity of competitive relationships such as workplace resources′ allocation and performance evaluation, the frequency of deviance behaviors in Chinese enterprises has increased sharply, which has seriously damaged the normal performance of organizational functions. The new generation of employees has become the backbone of the company, and their workplace status and importance are increasing day by day. In view of this, exploring the predictive factors of the new generation of employees′ deviation behaviors, revealing the boundary conditions of their occurrence, and proposing effective solutions, has important theoretical significance and practical value.In view of this, this research is based on the theory of resource conservation and cognitive assessment to systematically study the mechanism of workplace ostracism on deviance behavior of the new generation of employees in the context of Chinese organizations. This study uses 452 the new generation of employees from some companies in five provinces as samples. By constructing a structural equation model, the research systematically verifies the influence paths between the variables in the theoretical model, and further uses the regression coefficient model to test the adjustment effect and the adjusted mediation effect in the theoretical model, to verify the research hypothesis item by item. The analysis results show that: Workplace ostracism negatively affects deviance behavior of the new generation of employees by prove goal orientation, and positively affects deviance behavior of the new generation of employees through job burnout; psychological security plays a moderating role in the path of workplace ostracism and deviance behavior of the new generation of employees, and psychological security enhances the positive relationship between workplace ostracism and prove goal orientation, and weakens the positive relationship between workplace ostracism and job burnout.The current study makes some contributions both theoretically and practically. The theoretical contribution of this paper are as follows: firstly, this study is a supplement and improvement to the field of organizational behavior, and the study conclusions also provide a theoretical reference for revealing the relationship between the two in depth. Secondly, the conclusions of this research have important theoretical significance for revealing the "black box" of the influence of workplace ostracism on deviance behavior. In addition, it provides a new theoretical perspective for exploring the formation mechanism of the new generation of employees′ deviance behavior. Thirdly, this study discusses its moderating effect on the mechanism of workplace ostracism based on cognitive and psychological perspectives. Moreover, this also clarifies the boundary conditions of the main effect.The practical contributions of this study are mainly reflected in the following three aspects: firstly, business leaders should strive to transform workplace ostracism into a mechanism element which can stimulate the new generation of employees. Secondly, business managers need to be alert to the causes of workplace ostracism and its negative effects. Thirdly, managers need to create a psychological safety atmosphere actively, take the initiative to eliminate rights barriers and respect opinions of the new generation employee. 

Key words: workplace ostracism, prove goal orientation, job burnout, deviance behavior, psychological safety