科研管理 ›› 2012, Vol. ›› Issue (10): 97-105.

• 论文 • 上一篇    下一篇

激励、同事态度和个人文化对知识共享的影响

张晓东1,2, 朱敏2   

  1. 1. 宁波工程学院 经济与管理学院, 浙江 宁波 315211;
    2. 西南财经大学 工商管理学院, 四川 成都 610074
  • 收稿日期:2011-02-22 修回日期:2011-10-18 出版日期:2012-10-27 发布日期:2012-10-22
  • 基金资助:
    国家自然科学基金项目:消费者口碑传播——理论模型构建与实证研究(编号70771092),2008.01—2012.12。

The impact of incentive, attitude toward colleagues, and personal culture on the knowledge sharing

Zhang Xiaodong1,2, Zhu Min2   

  1. 1. School of Economics and Management, Ningbo University of Technology, Ningbo 315211, China;
    2. School of Business Administration, Southwestern University of Finance and Economics, Chengdu 610074, China
  • Received:2011-02-22 Revised:2011-10-18 Online:2012-10-27 Published:2012-10-22

摘要: 知识共享有利于促进企业员工知识更新与创新,提升企业竞争力,增加企业绩效。过去关于知识共享的研究很多是借助于信息技术的应用与支撑来开展,现在人们逐渐认识到知识共享是一个复杂的管理系统。本文选取了激励机制、同事态度与个人文化三个对知识共享产生影响的重要因素来展开实证研究,构建实验背景与材料进行了两组管理实验,一是组通过信息系统平台共享显性知识给全体组织成员,二组是通过互助交流共享隐形知识给组织的部分成员,通过对实验数据的分析,得出了一些研究结果:足够的奖励以及非货币奖励更能促进知识共享;把知识共享作为一种考核标准和增加培训均能增进知识的共享;同事态度对知识共享有显著影响;平面集体主义的个人文化与知识共享正相关。在此基础上提出几点管理启示与建议。

关键词: 知识管理, 知识共享, 激励, 个人文化, 同事态度

Abstract: Knowledge sharing promotes employees to update their knowledge and innovation, enhance enterprise competitiveness, and increase business performance. In the past, the researches on knowledge sharing depend on the application and support of information technology to carry on. However, now there is growing recognition that knowledge sharing is a really complex management system. The three elements, that is, incentive mechanism, attitude toward colleagues, and personal culture, have been analyzed to empirically research their influence on the knowledge sharing. According to the establishment of background and material of experiments, two different management scenarios have been carried out. In the scenario one, the explicit knowledge has been shared by all members of the organization via the information systems platform. In the scenarios two, through mutual exchange, the tacit knowledge has been shared by some members of the organization. Based on the analysis of experiments data, the following results could be presented: knowledge sharing could be seem as a kind of assessment standard and special sharing which is able to increasingly improve employees’ training-skills and knowledge; The attitude toward my colleagues has a significant impact on knowledge sharing; Horizontal collectivism individual culture are positively related to knowledge sharing. On the basis of the above conclusions, some management implications and recommendations are proposed in the end.

Key words: knowledge management, knowledge sharing, incentive, individual culture, attitude toward colleagues

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