科研管理

科研管理 ›› 2018, Vol. 39 ›› Issue (11): 132-145.

• 论文 • 上一篇    下一篇

专业虚拟社区研究综述与PVC知识创造模型构建

赵欣,张之光,向希尧   

  1. 西安理工大学经济与管理学院，陕西 西安710054
  • 收稿日期:2016-05-03 修回日期:2017-08-07 出版日期:2018-11-20 发布日期:2018-11-26
  • 通讯作者: 赵欣
  • 基金资助:
    国家自然科学基金：“专业虚拟社区与企业电子知识库间的知识转移研究：大数据与用户行为相结合的视角”（71402136，2015.1-2017.12）；陕西省自然科学基础研究计划：“专业虚拟社区的双向实用研究——探索新兴网络中的知识转移规律”（2015JQ7275，2015.1-2017.12）；国家自然科学基金：“基于动态调整速度的信息技术经济价值测量方法及验证研究”（71403206，2015.1-2017.12）。

Review of professional virtual community and construction of PVC knowledge creation model

Zhao Xin, Zhang Zhiguang, Xiang Xiyao   

  1. School of Economics and Management, Xi’an University of Technology, Xi’an 710054, Shaanxi, China
  • Received:2016-05-03 Revised:2017-08-07 Online:2018-11-20 Published:2018-11-26

摘要： 专业虚拟社区通过网络信息技术将地理分散而志趣相投的人聚集起来，有利于专业人士互动交流、实现知识共享与知识创造。专业虚拟社区蕴藏了海量数据、信息和有价值的专业知识，成为新兴的知识源，受到知识密集型企业的重视；专业虚拟社区倡导开放、互惠的知识共享规范，打破了传统的、封闭的知识管理模式，激发了学者的研究兴趣。本文回顾发表于国际主流刊物的文献，①综述了专业虚拟社区成功，专业虚拟社区知识搜寻、贡献，专业虚拟社区双向使用等方面的研究成果，分析讨论了前人研究中存在的问题；②构建了专业虚拟社区知识创造模型，将知识创造过程依次划分为知识贡献、知识检验、知识搜寻和价值观内化四个阶段，初步阐释了显性知识与隐性知识、个人知识与大众知识、搜寻者角色与贡献者角色互相转化中的知识创造规律。最后，本文指出了新模型中有待研究的若干理论问题。

关键词: 专业虚拟社区, 知识搜寻, 知识贡献, 知识检验, 知识创造

Abstract: Using information technology, professional virtual community brings together geographically dispersed, like-minded people to form a network, in which users can interact with each other, and generate new contents. Professional virtual community, containing a lot of data, information and valuable professional knowledge, has become an emerging knowledge source. It advocates open, reciprocal norm of knowledge sharing, breaking the traditional closed pattern of knowledge management. Thus professional virtual community catches the attention of the enterprise managers and scholars. Reviewing the literature published in international mainstream publications, this article summarizes the research achievements of professional virtual community success model, knowledge seeking, knowledge contribution, and bidirectional usage, and discusses the problems in these studies. Based on the results of literature review mentioned above, this article proposes a knowledge creation model of professional virtual community which divides the knowledge creation process into knowledge contribution, knowledge verification, knowledge seeking and values internalization in sequence. The new model illustrates the law of knowledge creation in professional virtual community through the description of explicit/tacit knowledge transformation, personal/public knowledge transformation, and searchers/contributors transformation. Finally, the article gives specific suggestions for the future research.

Key words: professional virtual community, knowledge seeking, knowledge contribution, knowledge verification, knowledge creation