软件外包项目成功模型研究

科研管理 ›› 2015, Vol. 36 ›› Issue (9): 149-158.

软件外包项目成功模型研究

曲刚¹, 魏佳¹, 鲍晓娜^1,2

1. 大连理工大学管理与经济学部, 辽宁大连 116024;
2. 大连工业大学管理学院, 辽宁大连 116034

收稿日期:2014-12-01 修回日期:2015-07-14 出版日期:2015-09-25 发布日期:2015-09-18
通讯作者: 曲刚
作者简介:曲刚(1978-),男(汉),山东荣成人,大连理工大学管理与经济学部副教授,研究方向为管理信息系统。
魏佳(1990-),女(汉),河北邢台人,大连理工大学管理与经济学部硕士研究生,研究方向为管理信息系统。
鲍晓娜(1980-),女(汉),辽宁营口人,大连理工大学管理与经济学部博士研究生,大连工业大学副教授,研究方向为人力资源管理。
基金资助:
国家自然科学基金(项目编号:71202104,起止日期:2013.1-2015.12);辽宁省社科联项目(项目编号:2015LSLZZ-36,起止日期:2015.4-2015.9);大连市社科联项目(项目编号:dlskyb2014128,起止日期:2015.6-2015.12)。

A study of the success model of the software outsourcing project

Qu Gang¹, Wei Jia¹, Bao Xiaona^1,2

1. Faculty of Management and Economics, Dalian University of Technology, Dalian 116024, Liaoning, China;
2. School of Management, Dalian Polytech University, Dalian 116034, Liaoning, China

Received:2014-12-01 Revised:2015-07-14 Online:2015-09-25 Published:2015-09-18

摘要/Abstract

摘要： 由于缺乏对软件外包项目成功概念的清晰全面描述,本文经过文献综述和总结,从客户和供应商双方视角构建出软件外包项目成功的理论模型。模型包括三部分:前端变量-知识学习和服务质量;中间变量-项目绩效和心理绩效;结果变量-组织绩效和关系质量。使用Meta分析对软件外包项目成功因变量进行相关分析,并将Meta分析与SEM相结合(MASEM),对结构模型进行路径分析和拟合分析。本概念模型尝试为软件外包项目成功的研究提供全面综合性视图。

关键词: 项目成功, 软件外包, Meta分析

Abstract: The purpose of this paper is to construct the success model of software outsourcing project. Based on the review and summary of outsourcing success literature, this paper built the conceptual framework of software outsourcing project success from the view of both customers and suppliers. The framework included knowledge learning and service quality, program performance and psychological performance, and organizational performance and relationship quality. Meta-analyses was performed to analyze the correlation of variables, Meta-analysis and structural equation modeling were performed to conduct the path analysis and the structural model analysis. This paper tried to provide a comprehensive view for factors of software outsourcing project success.

Key words: project success, software outsourcing, meta-analysis

中图分类号:

C931.6

曲刚, 魏佳, 鲍晓娜. 软件外包项目成功模型研究[J]. 科研管理, 2015, 36(9): 149-158.

Qu Gang, Wei Jia, Bao Xiaona. A study of the success model of the software outsourcing project[J]. Science Research Management, 2015, 36(9): 149-158.

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