科研管理

科研管理 ›› 2018, Vol. 39 ›› Issue (7): 159-167.

• 论文 • 上一篇    下一篇

慈善公益组织员工心理契约违背的影响效应研究——职场精神力为中介变量

柯江林 邓秀婷 吴丹   

  1. 北京师范大学政府管理学院，北京100875
  • 收稿日期:2017-03-10 修回日期:2017-08-08 出版日期:2018-07-20 发布日期:2018-11-06
  • 通讯作者: 邓秀婷
  • 基金资助:

    国家自然科学基金（71102020，2012.1-2014.12）。

A study of the impacts of psychological contract violation on charitable organization staffs by taking workplace spirituality as a mediating variable

Ke Jianglin, Deng Xiuting, Wu Dan   

  1. School of Governmental Administration, Beijing Normal University, Beijing 100875, China
  • Received:2017-03-10 Revised:2017-08-08 Online:2018-07-20 Published:2018-11-06

摘要： 很多爱心人士在加入慈善公益组织后发现现实与预期的工作或组织状态不一致，导致其产生较高的离职倾向和较低的幸福感与组织公民行为，造成这类组织的管理低效。为了剖析这种现象发生的原因，本研究着眼于心理契约违背，并从职场精神力角度分析了其作用机理。通过结构方程模型（SEM）方法的实证检验，本研究发现在慈善公益组织中：（1）心理契约违背对员工的主观幸福感与组织公民行为有负向影响，对员工的离职倾向有正向影响；（2）心理契约违背对员工的职场精神力有负向影响；（3）职场精神力部分中介了员工心理契约违背与主观幸福感的负向关系，完全中介了心理契约违背与组织公民行为的负向关系，以及心理契约违背与离职倾向的正向关系。

关键词: 慈善公益组织, 心理契约违背, 职场精神力, 主观幸福感, 组织公民行为, 离职倾向

Abstract: After joined the charitable organizations, people with caring heart found that the reality is inconsistent with the expected work or organizational status, thus resulting in higher turnover intention and lower well-being and organizational citizenship behavior, causing inefficient management of those organizations. In order to analyze the causes of this phenomenon, this study focuses on psychological contract violation and analyzes the mechanism from the perspective of the workplace spirituality. Using structural equation modeling (SEM), this study found those results in charitable organizations:(1) Psychological contract violation negatively affects employees' subjective well-being and organizational citizenship behavior, and positively affects employees' turnover intention; (2) Psychological contract violation negatively affects employees' workplace spirituality; (3) Workplace spirituality plays a partial intermediary role between psychological contract violation and subjective well-being. Workplace spirituality plays a complete intermediary role between psychological contract violation and organizational citizenship behavior, as well as psychological contract violation and turnover intention.

Key words: charitable organizations, psychological contract violation, workplace spirituality, subjective well-being, organizational citizenship behavior, turnover intention